Admin - People
How to create and update new users, including managing invitations and passwords.Having trouble with a user logging in?
Tips for Admins helping new users to log in!
Responding to questions about invitation emails, setting passwords or Single-Sign-On problems.
Creating and updating users
How do I manage the people in our portal?
Admins can use the Users tab on the People function to review your users, filter and search for groups as well as enrol people in knowledge.
How do I update a person's details?
You can edit an individual person or user to manage their profile and enrolments.
How do I create custom user fields?
You can add up to 20 fields of custom data to your user profiles to improve reporting and managing users.
Advanced people management functions
How do I bulk upload or update people?
You can upload new people, update existing people and manage large enrolments via spreadsheet upload.
How can I have both single-sign-on and external users in the one portal?
By using the LOGIN field for each user, you can manage both internal (SSO) and external (Non-SSO) users in the same portal.
How do I create or save custom user searches?
You can save frequently used searches on the Users page in Admin.