A learner (or several learners) have informed you they're not receiving notification emails from Tribal Habits.
Below are the steps you can take to find out why and resolve the issue:
Ensure notifications are enabled for the topic, article or pathway. If not, enable them now.
Check that the learner(s) is activated. If not, reactivate them now as deactivated users do not receive emails.
Confirm notifications are enabled for the learner (as notifications can be disabled for users). This can be verified on an individual's profile page in the 'Access' section. If notifications have been disabled, enable them now.
Check whether the notifications are appearing in the Notifications report (found in the Analytics section of your portal). This report shows all email notifications sent by your Tribal Habits portal.
For issues reported by individual learners, verify that their email address is correct on their profile and, if it is, ask them to check their spam/junk folder for notification emails.
If you're unable to reach a conclusion after verifying all of the above, contact Tribal Habits support