Tribal Habits

One (or more!) of your learners isn't receiving their notification emails. What steps can you take to troubleshoot?

Why aren't learners receiving Tribal Habits notification emails?

How to create and update new users, including managing invitations and passwords.

Responding to questions about invitation emails, setting passwords or Single-Sign-On problems.

If you're unable to locate a user in your portal, it's very likely they've been deactivated.

There are a range of different admin types (permissions, access levels).

The 'Force Password Reset' option will force a user to set a new password when they next log in to your portal.

Let's review the top causes of errors when trying to upload people or enrolments via spreadsheet / CSV.

Admins can use the Users tab on the People function to review your users, filter and search for groups as well as enrol people in knowledge.

Standard Fields are the default fields for user data and include some mandatory / compulsory fields.

You can add up to 20 fields of custom data to your user profiles to improve reporting and managing users.

You can edit the profile and manage the enrolments of existing users in your portal.

When creating a new user, there are several mandatory and optional fields you can complete for their profile.

You can send invitation emails to new users when you initially create them up or at any time.

If you need to remove a person from your portal, you can deactivate or delete them. You can automatically schedule user deactivation too.

Users can be granted a range of access levels within your Tribal Habits portal.

When creating a new user, each user can be designated as one of three types - staff, clients or prospects.

You can upload new people, update existing people and manage large enrolments (or unenrolments) via a CSV spreadsheet upload.

By using the LOGIN field for each user, you can manage both internal (SSO) and external (Non-SSO) users in the same portal.