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How can I manage specific Topics or Articles?

Each Topic and Article has it's own admin sections where you modify settings, run reports and other actions.

Kathleen McGahey avatar
Written by Kathleen McGahey
Updated over a week ago

When you select a specific Topic or Article in your Admin -> Knowledge area of your portal, you will see specific tabs relating to certain aspects of your selected knowledge.

Overview tab:

The overview tab, will be the first tab you are taken to by default when selecting a specific Topic or Article. The overview tab shows a breakdown of three key areas of information on your Topic or Article.

  • Overview panel - the information that will be shown to learners on the overview of the knowledge. To learn more about editing this information please read here.

  • Progress panel - will show you the number of learners enrolled, pre-enrolled, unexplored, exploring, applying and completed for this knowledge. There is a link that will take you into a report breakdown where you can filter, search and perform bulk actions.

  • Versions - version history of the knowledge with links to previous versions (where applicable). Clicking on a link will take you into that version of the knowledge.

For a breakdown of the other tabs available, expand the below to view more information on the Reporting related tabs and Settings related tabs. You will be able to navigate to specific support articles to learn more about these items and how to use these tabs.

Reporting Related Tabs:

The following are reporting tabs within a topic or article:

  • Analytics - this page will show you a report snapshot for the selected knowledge, allowing you to filter, save searches and download a report.

  • Enrolments - this tab allows you to filter, save searches and download reports of your learners enrolments against the selected knowledge and perform bulk actions.

  • Assessment (only topics) - this tab shows you all questions in your topic that will be used for assessments (if enabled).

  • Responses - where you have added responses to knowledge, this tab will show you written responses from all explorers captured. You can filter, save searches and download this data.

  • Answers - where you have added polls or quizzes to knowledge, this tab will show all choices and answers to polls and quizzes from all explorers. You can filter, save searches and download this data.

  • Uploads - where you have added an upload element to knowledge, this tab will show all uploads from all explorers. You can filter, save searches and download this data.

  • Tasks - where you have added tasks to knowledge, this tab will show all tasks from all explorers. You can filter, save searches and download this data.

  • Events - where you have added events to knowledge, this tab will show details of events from all explorers. You can filter, save searches and download this data.

  • Insights (only topics) - a list of insights you have added to the topic, you may download this data at the bottom of the page via the CSV link.

  • Timeline - this tab allows you to report on People, Events, Actions and Dates against the selected knowledge.

Settings Related Tabs:

For information on managing specific Pathways, please review the dedicated support article here.

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