Overview

The Responses report allows you to view all written responses from all explorers in all knowledge (topics and articles). Written responses are captured via any Q&A and Reflect elements used in your topics or articles.

By default, the report shows details of written responses from all knowledge in your portal, however, you can filter the report by:

  • Knowledge (topics, articles and pathways)

  • Enrolment status (all, current or lapsed)

  • Dates (a selected period of time or custom dates during which the responses were created)

  • People (default and custom fields)

  • Categories (any categories that exist in your portal)

  • Prompts (a keyword or phrase from the question or activity that prompted the response)

  • Responses (a keyword or phrase from the response)

  • Roles (any roles that exist in your portal)

After creating a filter, you can save it as a favourite search using the 'Save Search' button. Favourite searches are available when you click the star button (next to the 'Save Search' button).

To clear all applied filters, click the 'Reset' button.

You can also download your report as a CSV file using the download button.


Example

The ABCE Training company wants to view all written responses to questions and activities in their management training.

They use the Responses report, filtering by their 'Management' category.

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