When you select a specific pathway in your Admin → Knowledge → Pathways area of your portal, you will see specific tabs relating to certain aspects of your selected knowledge.
Overview tab
The Overview tab is the first tab you are taken to when you select a specific pathway. The Overview tab shows a summary of the topics that your pathway contains separated as 'Mandatory Knowledge' and 'Optional Knowledge'.
Clicking on the name of a topic in the pathway will take you to that specific topic where they can be managed directly.
You can also modify the knowledge contained in your pathway by clicking 'Edit Knowledge' to be directed to a page where you can add or remove knowledge from the pathway and manage the settings (similar to when you create a new pathway).
Note: To add or remove a topic to or from the pathway or the mandatory or optional boxes, drag-and-drop it into the relevant area. You can also use the search box or tick the boxes to display the list of active topics or draft topics in your 'Available knowledge'.
Adding or removing topics from pathways may impact people's enrolment
When you add or remove topics from a pathway, a warning message will appear to show that enrolment status may be affected. For example, if a learner has already completed a pathway and a new topic is added, their status will change back to Incomplete.
The dialogue box includes a checkbox. If ticked, learners will be notified when their enrolment changes to Incomplete due to the update. If enrolments change to Complete because of a topic removal, learners are also notified, but this is managed through standard topic completion notifications.
Note: A sample of this email can be viewed in Admin → Account → Emails under the 'Pathway Emails' subheading, labelled 'Pathway Updated'.
Other tabs
For a breakdown of the other tabs available, expand the headings below to view more information on the reporting related tabs and settings related tabs.
Reporting related tabs
Reporting related tabs
The following are reporting tabs within a pathway:
Enrolments - this tab allows you to filter, save searches and download reports of your learners enrolments against the selected knowledge.
Timeline - this tab allows you to report on People, Events, Actions and Dates against the selected knowledge.
Settings related tabs
Settings related tabs
The following are settings tabs within a pathway:
Access - this tab allows you to obtain enrolment codes for CSV uploads, enable managers to enrol team members, obtain share links for people to 'click to enrol', create tokens for external self-registration and enrolment and manage rules for automated or catalogue enrolments.
Notifications - this tab allows you to manage notifications that are set for the knowledge
Settings - this tab allows you to modify or set General, Timing and Certification settings.
For information on managing specific topics, please review the dedicated support article here.