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How can I view our subscription information and enable features in my portal?

Learn more about the Subscription tab and how you can manage features that display within your Tribal Habits portal.

Team Tribal Habits avatar
Written by Team Tribal Habits
Updated this week

As a Super Admin, you can view your current subscription and Monthly Active User (MAU) details, specify your Primary Admin details and organisation timezone, plus capture your key user details and all the other platforms in your IT ecosystem.

In addition, the Subscription tab allows you to enable/disable certain features in the portal to reduce unnecessary clutter.

Note: The Subscription tab is only viewable to Super Admins and only some of these sections are editable.

To access the Subscription tab, navigate to Admin → Account → Subscription.

Subscription and Monthly Active Users (MAUs)

This section is not editable, but allows Super Admins to view the details of their current subscription and how many MAUs that have using the Tribal Habits portal each month.


If you have any questions about your plan, reach out to [email protected]

Primary Admin


Here you can configure the details of your portal's Primary Admin.

  • The Primary Admin Name is not a user, but a label - it is the label put on all notifications from your portal (and therefore appears as the 'sender' in an inbox). It would typically be something like 'ACME Training' or 'XYC Learning and Development'.

    • NOTE: The Primary Admin Name must not include special characters like &, #, comma (,), ; or :.

  • The Primary Admin Email is the email address where we will send any replies to primary admin notifications or emails from users requesting help via the 'Need help?' link on their learner dashboard. The email address should therefore be a monitored email address (it can be an individual person or a group email address monitored by several people).

Settings


The Settings panel allows you to configure key defaults for your portal:

  • Organisation timezone - Sets the default timezone used for reporting across the portal. By clicking 'Apply to admins' you can set this setting against all portal admins by default. Individual admins can have a different personal timezone specified in their profile by an admin (if, for example, they're based in a different timezone).

  • Organisation language - Defines the default language for all users in the portal. Individual users can have a personal language preference set in their profile by an admin.

  • Landing page - Determines the page users see first when they log in, by default. Admins can assign alternative landing pages for specific users in their profile.

Contacts and Platforms

In this section, Admins can list out important key contacts and technologies associated with your Tribal Habits subscription.

These details help your new admins and our teams reach the right person in your organisation and help us understand what you might need from an integration perspective.

For more details, read Adding important contact details and platform information to Tribal Habits.

Features (enable/disable)

At the very top of this section are 'Creator' and 'Library'. They are informative only and can't be enabled by Super Admins as they are controlled by your plan features.

Depending on your plan though, there may be some features you can enable, or switch off if you're not intending on using them. To enable an available feature, use the toggle at the top-right of the feature panel.

The features that may be available to you (depending on your plan) are:

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