The Subscription tab gives Super Admins a clear overview of their portal's current subscription and Monthly Active User (MAU) usage. From here, they can manage key account contact details, record the external platforms their organisation uses, and control which portal features are active - keeping the interface streamlined and free of unnecessary clutter.
Note: The Subscription tab is only viewable to Super Admins.
To access the Subscription tab, navigate to Admin → Account → Subscription.
Subscription and Monthly Active Users (MAUs)
This section enables Super Admins to review their portal's current subscription details alongside a graph displaying monthly unique user logins to the Tribal Habits portal. Login counts are based on whether a user logged in during the month, not how many times they did so. These figures represent your Monthly Active Users (MAU) and are used for subscription billing purposes.
Clicking on any month in the Monthly Active Users graph in the Subscription tab will redirect you to the Monthly Active Users report.
If you have any questions about your plan, reach out to [email protected]
Contacts
In this section, Admins can list out important key contacts and technologies associated with your Tribal Habits subscription.
These details help your new admins and our teams reach the right person in your organisation and help us understand what you might need from an integration perspective.
For more details, read Adding important contact details and platform information to Tribal Habits.
Platforms
In this section, you can record the details of any external platforms your organisation uses to manage learners - such as identity, HR, payroll, and engagement platforms. This is optional, but the information helps Tribal Habits better understand how platforms are being used across our customer base, informing future integration planning.
Features
Below the contacts and external platforms panel is a categorised list of portal features, each displaying an icon to indicate whether it is currently On or Off. Features included in your plan are marked with a grey Included label.
Which features are available to you depends on your subscription plan. Some features are permanently enabled and cannot be turned off. Others can be toggled on or off simply by clicking them - features that support this will display a slider, while those that cannot be changed will appear without one and are not clickable.
Some features also include a Manage button, which takes you directly to the relevant area of your portal where you can adjust its settings.
Categories of features include:
System: (These are system wide features that are pre-activated based on your subscription)
Creator, email customisation, email customisation assignment, Tribal Habits library, and Sage AIIntegrations: (Modules in this group manage integration features related to branding, access or data.) Custom email domain, custom URL domain, single-sign on, and webhooks.
People: (These features relate to people management)
Admin access levels, email notifications, goals, groups, roles, self-registration, and user impersonation.
Knowledge: (These features relate to knowledge management)
Creator: profile element, Custom certificates, external knowledge, LMS link, and SCORM upload.