The Subscription tab gives Super Admins a clear overview of their portal's current subscription and Monthly Active User (MAU) usage. From here, they can manage key account contact details, record the external platforms their organisation uses, and control which portal features are active - keeping the interface streamlined and free of unnecessary clutter.
Note: The Subscription tab is only viewable to Super Admins.
To access the Subscription tab, navigate to Admin → Account → Subscription.
Subscription and Monthly Active Users (MAUs)
This section enables Super Admins to review their portal's current subscription details alongside a graph displaying monthly unique user logins to the Tribal Habits portal. Login counts are based on whether a user logged in during the month, not how many times they did so. These figures represent your Monthly Active Users (MAU) and are used for subscription billing purposes.
Clicking on any month in the Monthly Active Users graph in the Subscription tab will redirect you to the Monthly Active Users report.
If you have any questions about your plan, reach out to [email protected]
Contacts and External Platforms
In these sections, Admins can list out important key contacts and external platforms associated with your Tribal Habits subscription.
These details help your new admins and our teams reach the right person in your organisation and help us understand what you might need from an integration perspective.
For more details, read Adding important contact details and platform information to Tribal Habits.
Features
Below contacts and external platforms is a categorised list of portal features, each displaying an icon to indicate whether it is currently On or Off.
What you can do with each feature depends on your subscription plan:
A slider: the feature can be turned on or off by clicking it.
An Included label: the feature is part of your plan and permanently enabled. It has no slider and is not clickable.
A Not included label with an Upgrade plan button: the feature is not part of your plan. Email us at [email protected] to discuss adding it.
Some features also display a button:
Configure expands extra settings for that feature on the same page.
Manage takes you to the relevant area of your portal, where you can adjust the settings.
Categories of features include:
System: system wide features that are pre-activated based on your subscription. Includes creator, email customisation, email customisation assignment, Tribal Habits library, and Sage AI.
Integrations: integration features related to branding, access or data. Includes custom email domain, custom URL domain, single-sign on, and webhooks.
People: people management features. Includes admin access levels, email notifications, goals, groups, roles, self-registration, and user impersonation.
Knowledge: knowledge management features. Includes creator: Custom certificates, external knowledge, LMS link, and SCORM upload.
Privacy: Privacy and permission features. Includes creator: Profile element, and Team Leaders can view topic progress.