Tribal Habits contains a library of ready-made training content. You can use these topics or articles to accelerate the roll-out of training or as templates (or inspiration) when creating your own training.
To view what's available in our library, navigate to Admin → Knowledge → Library in your portal.
As our content covers a vast variety of subjects, we encourage you to take a look - you may end up saving yourself some time by discovering you don't need to create certain content because we've done it for you!
To view more information about a module in our library, click the module's name or tile to open the overview. Here, you can read what the module is about, why it's important and who it's for, as well as details of the assessment (if applicable).
Important! When using content from the Tribal Habits library, it's important to understand the difference between importing and copying topics and articles.
Imported - A static version of the content (unable to be edited) which retains a link to the source content, allowing you to see when updates have been made and 'click to update'.
Copied - A completely editable version without a link to the source content (which means no 'click to update' function when source content is revised).
Refer to the FAQs below for more information.
By default, library content is displayed as tiles. To switch to list view, click the 'list' icon next to the search box.
FAQs
Expand the rows below for answers to some commonly asked questions.
What types of topics and articles are available?
What types of topics and articles are available?
Our library contains a number of training materials on various compliance and development subjects. Some modules are multi-part ('Topics') whereas others are shorter, single-page modules ('Articles').
Examples of our compliance modules include content on health and safety, fair work legislation, key management processes, Information Security and more. These modules comply with Australian legislation and, in some cases, New Zealand legislation. We also have a growing number of modules that can be used for a global audience.
Our development modules cover a range of subjects on personal and business development, leadership, management, relationship management and more, as well as topics on core issues of COVID-19 safety, mentoring, diversity and coaching. There are also dedicated modules for use with clients and prospects.
How can I filter or search the library for content?
How can I filter or search the library for content?
The library can be filtered in several ways using the available buttons.
Categories: Filter to see content according to category. For example 'Communication', 'Compliance', 'Diversity', 'Leadership', 'Hospitality', 'Retail', and 'Sales', to name a few.
Countries: Filter to see only content that's relevant to a specific location. Currently, Tribal Habits supports Australian and New Zealand based content. We also provide non-location specific modules which may be used for a global audience.
Duration: Filter according to the expected time required to complete modules. For instance, shorter modules (just 0-15 minutes), modules that take up to 30 minutes, 60 minutes, or over an hour.
Status: Filter to see new content (created within the last three months) or content that's recently been updated (updated within the last three months).
After filtering, you can use the 'Refresh' button to clear your filters.
In addition to filtering, you can also search for modules using the search box or by creating a custom URL using a keyword.
Type a keyword into the search box and press 'Enter' on your keyboard or add your keyword to the end of the URL and refresh the page (for example, 'org/admin#/knowledge/library/bullying'). The page will then return any topics or articles that include your keyword in their title or overview.
Note: If there is a topic you would like to see in the library which is not currently present, please also reach out with your thoughts - we prioritise new topics to suit client requests. Learn more about suggesting a new library topic here.
How can we enable a library topic or article in our portal?
How can we enable a library topic or article in our portal?
For each item in our library, you have the option to 'Import' or 'Copy'.
The difference is as follows:
Importing
Importing
When you import a topic or article, the latest version of the content is brought into your portal and will appear in your Topics or Articles list (as a 'Draft').
You cannot edit an imported topic, but it will appear in your branding and you can manage settings (such as due dates and notifications).
Important! Imported topics retain a link back to our library, so you can update to the latest version of any topic as and when we make changes.
Topics or articles which have already been imported into your portal show the word 'Imported' in green with a tick and cannot be imported again. To go directly to the imported topic in your portal, click 'Manage'.
If updates have been made to a library topic or article that has been imported into your portal, the item will display the option to update to the latest version (in yellow).
Copying
Copying
When you copy a topic or article, the latest version of the content is copied into your portal and will appear in your Topics or Articles list (as a 'Draft'). If you try to copy a topic or article that has already been copied into your portal, you will be alerted before the additional copy is created.
You can completely edit a copied topic, and it will appear in your branding.
Important! Copied library topics lose their link back to our library (and the original version), and cannot receive further updates from us if the source content is updated.
Can we combine library topics or articles with our own content?
Can we combine library topics or articles with our own content?
Yes! Absolutely. You can combine imported or copied library topics with your own topics or articles into a pathway. Alternatively, create a pathway that's made up completely of content from our library.
For more information, please refer to this support article.
Note: In addition to the ready-made content in our library, we also have an extensive variety of templates available for you to use as a starting point for creating your own content.
How are library topics and articles created?
How are library topics and articles created?
We create our library topics and articles using the same creator tools available in customer Tribal Habits portals.
Our training is created internally, using our own expert content creators, although we sometimes partner with external experts to provide specialist material. Compliance content is then reviewed by external subject matter experts such as lawyers.
Thanks to the power of Tribal Habits elements, you can expect plenty of interaction and practical knowledge. You may even find some inspiration for creating your own materials using our elements.
Each topic or article is complete with images, narration, polls and more. Many topics have on-the-job activities as well while compliance topics include assessments.