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Using library topics to create pathways

Here are some examples of common pathways created using our library topics. Create similar pathways in your portal to get set up fast.

Written by Joey Halbert
Updated over a week ago

Pathways allow you to group topics together for a single learning experience.

Let's explore some example pathways you could set up using content from the Tribal Habits library below.

Compliance for employees

  1. Anti-bullying and anti-harassment for employees and workers

  2. Privacy in the workplace

  3. Workplace health and safety fundamentals (Model WHS Laws).

  4. Risk management for workers

  5. Psychosocial hazards for employees (AU)

Compliance for managers

  1. Anti-bullying and anti-harassment for managers

  2. Duty of care for managers

  3. Recognising misconduct, poor performance and absenteeism

  4. Risk management for managers

  5. Psychosocial hazards for managers

Workplace wellness

Mandatory:

  1. Strategies to manage stress in the workplace

  2. Building personal resilience

Optional:

  1. Overcoming impostor syndrome

  2. Coping with change in the workplace

  3. Strategies to manage burnout in the workplace

New managers

  1. An introduction to management

  2. Coaching and developing staff

  3. Anti-bullying and anti-harassment for managers

  4. Privacy in the workplace

  5. Workplace health and safety fundamentals (Model WHS Laws)

  6. Recognising misconduct, poor performance and absenteeism

  7. Psychosocial hazards for managers

New employees

  1. Anti-bullying and anti-harassment for employees and workers

  2. Information Security: Employee awareness

  3. Information Security: Phishing awareness

  4. Information Security: Social Media

  5. Office and workspace ergonomics

  6. Privacy in the workplace

  7. Workplace health and safety fundamentals (Model WHS Laws).

Compliance for customer service reps

  1. Competition and consumer law: Introduction

  2. Competition and consumer law: Conduct and Statements

  3. Competition and consumer law: Interacting with other organisations

  4. Competition and consumer law: Safety and Warranties

Introduction to sales

  1. An introduction to sales and selling

  2. An introduction to sales prospecting

  3. Building trust in the sales process

  4. Gaining confidence with selling

  5. Successfully responding to client objections

  6. Understanding the psychology of selling

Advanced sales techniques

  1. Emotional intelligence and selling

  2. Generating upselling and cross-selling opportunities

  3. Consultative selling and sales relationships

  4. Creating sales momentum and closing more deals

Sales management

  1. Sales Management 1: Becoming a sales manager

  2. Sales Management 2: Implementing a process

  3. Sales Management 3: Tracking sales performance

  4. Sales Management 4: Sales enablement

Warden training

  1. General evacuation training

  2. Warden Training 1: Emergency preparation

  3. Warden Training 2: Emergency response

Train the trainer

  1. Coaching and developing staff

  2. Creating a personal training plan

  3. Designing presentations that engage

  4. Presentation skills which build presence

Diversity awareness for employees

  1. Diversity Awareness: Introduction

  2. Diversity Awareness: Disability

  3. Diversity Awareness: Culturally and linguistically diverse

  4. Diversity Awareness: Aboriginal & Torres Strait Islander peoples

  5. Diversity Awareness: LGBTIQ+

  6. Diversity Awareness: Taking Action

New Manager Onboarding

Mandatory topics

  1. An introduction to management

  2. Coaching and developing staff

  3. Delegating as a manager or leader

  4. Discussing performance with staff

Optional topics (complete any 2)

  1. New Manager Focus: Running team meetings

  2. New Manager Focus: Setting clear expectations

  3. New Manager Focus: Communication skills for managers

  4. New Manager Focus: Effective 1-on-1 meetings

Emerging leaders

Mandatory:

  1. Five key skills for great leadership

  2. The fundamentals of great leadership

  3. Emotional intelligence in leadership

Optional:

  1. Being an ethical leader

  2. An introduction to crisis management

Ethical practices

  1. Ethics: Introduction to workplace ethics

  2. Ethics: Employees and workers

  3. Ethics: Common workplace issues

Customer service principles

  1. An introduction to customer service

  2. Essential customer service skills

  3. Improving your customer service skills

Managing projects

  1. Project Management 1: Overview

  2. Project Management 2: Core Skills

  3. Project Management 3: Frameworks

  4. Project Management 4: Scheduling

  5. Project Management 5: Resourcing

  6. Project Management 6: Communication

  7. Project Management 7: Meetings

  8. Project Management 8: Reporting

Verbal communication

  1. Verbal communication: Foundation skills

  2. Verbal communication: Advanced skills

Safety for employees

  1. Duty of care for employees

  2. Manual handling safety

  3. Workplace health and safety fundamentals

  4. Workplace incident investigation

Human Resources staff

  1. An introduction to human resources

  2. Onboarding excellence: Creating successful inductions

  3. Managing staff underperformance

  4. How to let an employee go

  5. Interviewing skills: Remote hires

Workplace communication

  1. Communicating effectively in the workplace

  2. Communicating with management and key stakeholders

  3. Verbal communication: Foundation skills

  4. Verbal communication: Advanced skills

Workplace Compliance

Mandatory topics

  • Equal employment opportunity for employees

  • Anti-bullying and anti-harassment for employees

  • Sexual harassment awareness for employees

  • Privacy in the workplace

Optional topics

  • Whistleblowing awareness in the workplace

  • Conflict of interests

  • Modern slavery awareness for employees

Customer Service Excellence

Mandatory topics

  • An introduction to customer service

  • Essential customer service skills

  • Handling customer complaints

  • Best practice listening skills

Optional topics

  • Handling upset callers

  • Improving your customer service skills

  • Understanding customer complaints

Personal Productivity

Mandatory topics

  • Project Management 1: Overview

  • Project Management 2: Core Skills

  • Project Management 6: Communication

Optional topics

  • Running successful virtual team meetings

  • Staying productive: Working at home

To explore the content that's available in our library, navigate to Admin → Knowledge → Library in your portal.

For more information about setting up pathways, click here.

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