You can choose to send email notifications (such as reminders) for each of your topics, articles and pathways. Notifications are managed on a knowledge-by-knowledge basis, meaning you can customise what notifications you send based on the topic, article or pathway and by event types. To learn more about the different Event types, please see this article here.
Enabling notifications
Navigate to the topic, article or pathway's 'Notifications' tab
Locate the desired notifications event type from the following options:
Enrolment Notifications
Assessment Notifications (only Topics - where enabled)
Activity Notifications (only Topics - where enabled)
Reminder Notifications (only when due dates have been set)
Completion Notifications
Select the blue pencil icon to 'Edit the notification type'
Select the checkbox under the 'Active' column on the left for the desired event type
Automatically the 'Learner' notification for the type will be switched on
Then, optionally select from the further user options to specify who should receive the notification (e.g Primary Admin, Managers, Mentors or Stakeholders)
Click 'Save'
You will then see a green 'tick' in the Active column showing you that the notification is now enabled (see screenshot below)
What are the emails that are sent?
Examples
Examples
Enabling Enrolment Notifications for the Learner, Primary admin and Managers
In this example, we have selected the checkbox under the 'Active' column, automatically this has enabled the notification for the learner. We have then selected the checkboxes under the 'Admins - Primary' and 'Managers' 1,2, and 3 to also receive the notification.
Enabling Reminder Notifications for the Learner, Primary admin and Manager
In this example, we have selected the checkbox under the 'Active' column to automatically enable a reminder for when the module is due in 1 week for the learner. We have then selected the checkboxes under the 'Admins - Primary' and 'Managers' 1 to also receive the notification.
