Assigning a Creator:
Admins can assign users to specific topics or articles as creators or grant general permission to create new content.
When first setting up a new topic or article - you can assign one or more creators on the initial set-up page, optionally sending an email to notify them.
After a topic or article is already established - you can assign or un-assign creators via the 'Access' tab of the applicable topic or article. Navigate to Admin → Knowledge → Topics/Articles, click the applicable topic or article to open it, change to the 'Access' tab and click 'Edit Creators' before adding the names of any creators you want to add. To un-assign creators, follow the same steps and click the X symbol next to their name to remove them.
Via the Topics/Articles tabs on an individual's profile - you can assign (or un-assign) an individual as a creator via the 'Topics' and 'Articles' tabs of their profile. Navigate to Admin → People, select the person you want to make a creator and change to the Topics or Articles tab accordingly. In the 'Manage Role' column, click 'Make Creator' link to enrol the person as a creator or 'Mark Explorer' to remove them as a creator and reinstate their explorer enrolment.
NOTE: For information about enrolling users as assessors, see this support article.
Removing a Creator or Assessor:
Important: If you remove a Creator or Assessor that has been assigned to a Topic/Article/Pathway -> You will see the below warning message to advise that removing a Creator or Assessor they will be entirely unenrolled from the Topic/Article/Pathway.
Option 1 : If you wish to remove a Creator but retain that persons Learner enrolment, please follow the below steps:
Navigate to the persons profile from Admin -> People and select their name
In their profile, navigate to the relevant Topic or Article tab (depending on which type the training they are assigned as a Creator or Assessor for)
Locate the Topic or Article in the list and you should see under the Role column which Topic or Article they are assigned as a Creator for
Under the 'Manage Role' column -> change their enrolment to 'Make explorer'
This will change their enrolment type and remove them as a Creator
Option 2: If you do not require the person to be enrolled in the Topic or Article you can proceed to remove their name from the Creator field under the Access tab of the Topic or Article.
Navigate to Admin -> Knowledge and select either Topics or Articles
Locate the Topic or Article in the list and click on it's name
Once you are in the Topic or Article, select the Access tab
Select 'Edit creators'
Select the 'x' icon next to the persons name and hit save
This will remove them as a Creator and also remove any enrolments associated.
Granting general 'Creator' permission
By assigning the 'Creator' permission to a user, you provide them with permission to create new topics and articles. These users will see the 'Create' tab on their learner dashboard, with a 'Create' button - allowing them to instigate new training content or continue editing existing content they are creators on.
This is a great option when you want to give an individual the general ability to start creating new training without having to make them an admin.
Creator FAQs
Can a topic/article have more than one creator?
Yes. However, the creators will need to coordinate their actions.
Can a topic/article have no creators?
Yes. The topic/article can exist without any creators being assigned to it.
If I remove a creator from a topic/article, what happens?
Basically nothing. That person will lose the ability to edit the topic/article, but nothing else will be impacted.
Can someone be a creator of more than one topic/article?
Yes.
Can someone be both a creator and assessor of the same topic/article?
No. A person can only be a creator OR an assessor of a particular topic/article. Creators also have assessor functions. Assessors are limited to only assessor functions (and cannot edit/create the content).
What happens when I 'complete' a topic as a Creator?
If you 'complete' a topic as a Creator, it will still show on your Create tab.
If you are enrolled as a creator in a topic and that topic is in a pathway, then the topic will still appear in your create tab (on it's own) but will also appear on your Training tab as part of that pathway.
How can I see who the creators of a topic/article are?
First, Admins can go to Admin → Knowledge → Topics/Articles and see a list of all their topics or articles. Under each topic/article title, the name/s of any assigned creators is listed.
At the top of the Topics or Articles page (in Knowledge), Admins will also see a dropdown button called 'All creators' which can be used to filter topics or articles by their creators. Remember to switch between active/draft folders to see all your topics/articles.
Second, Admins can go to the Access tab within a topic/article and the first panel will list all the creators.