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What email notifications are sent to explorers?
What email notifications are sent to explorers?

You can send email notifications to learners for your training, optionally copying in managers, admins, mentors and other stakeholders.

Kathleen McGahey avatar
Written by Kathleen McGahey
Updated over a week ago

Overview

You can send email notifications to explorers for each of your topics, articles and pathways, with the option of cc-ing up to five managers, admins, mentors and other stakeholders.

Notifications can be managed in the topic, article or pathway's 'Notifications' tab (see more information here). Remember, to turn on notifications you must first set a due date for your topic, article or pathway.

Let’s look at some of the email notifications you can choose to turn on.

Topic Enrolment notification

The topic enrolment notification will notify your users when they have been enrolled into a new topic, article or pathway:

Hi John,

You have just been enrolled in a new topic — "Privacy in the workplace and recruitment (AU)" — at ABC Training Company. You can find an overview of the topic below.

Keep in mind that the due date for this topic is no later than May 07, 2022. There is an estimated 48 minutes of online activity required to complete this topic.

When you are ready, please login and start your journey as soon as possible.

Reminders (before due date)

You can set a series of reminders to be sent before the due date:

Hi John,

This is a reminder of the due date - October 31, 2022 - to complete Compliance for All Staff at ABC Training Company.

To complete this pathway, please return and complete all the knowledge within that pathway as soon as possible.

Due date reminder

You can send a reminder on the topic, article or pathway's due date:

Hi John,

This is a reminder of the due date - May 04, 2022 - to complete Introduction to our systems at ABC Training Company.

To complete this topic, please return and complete all the knowledge within that topic. Remember, there is an estimated 42 minutes of online activity and 60 minutes of workplace activities required to complete this topic.

Overdue reminders

You can also choose to send a series of reminders once the due date has passed:

Hi John,

The due date - October 31, 2022 - to complete Compliance for All Staff at ABC Training Company has passed. Your completion of this pathway is now due.

To complete this pathway, please return and complete all the knowledge within that pathway as soon as possible.

Knowledge complete

You can send a notification once the topic, article or pathway has been completed:

Hi John,

Congratulations! You have completed the topic Team culture: Assessing and Managing. Your final journal is included below. For your records, during your time with this topic you...

  • Explored a total of 44 minutes of online activity exploring knowledge and expertise

  • Completed the activity 'Conduct a team culture assessment' on October 20, 2022 (60 minutes)

  • Completed the 4 steps in this topic on October 20, 2022

Well done. You can download a completion certificate, including any professional development information, from your online profile.

Your exploration of this topic is now complete.

Can these email notifications be customised/Can I change the wording in the email?

No. At this stage, the text sent within the email notifications are not customisable.

Can notifications be sent to other stakeholders?

Yes. You can configure each notifications to cc people including assigned managers and mentors, admins, and other stakeholders (by inputting their email address into the 'Stakeholders' field for each notification).

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