Overview
The Tokens report provides details of all self-registration tokens in your portal for each topic, article or pathway. It also includes information on limits, expiry dates and status.
The report shows all activity by default, however, you can filter it by:
Knowledge (topics, articles and pathways)
Tokens (all or filter by a keyword or keyphrase)
Limits (all, only unlimited, only limited, with capacity or without capacity)
Items (all, only active or only inactive)
Expires (all, with expiry, no expiry, only future or only expired)
After creating a filter, you can save it as a favourite search using the 'Save' button. Favourite searches are available when you click the star button (next to the 'Save' button).
To clear all applied filters, click the 'Reset' button.
Report Downloads
You can download your report as a CSV file using the download button.
When you download reports, CSV files are generated in the background. Once ready, they can be accessed (and downloaded to your computer) from the Downloads area of Analytics.
Your downloaded Tokens report will be available to you for 30 days following their download, and are not visible to other users.
For auditing purposes, all downloads are recorded in the Timelines report.
Example
The ABCDE Training company is interested in seeing the number of active Tokens with an expiry for a specific topic but with all limits.
They use the Tokens report, filtering on 'Knowledge' for their specific topic, 'All Tokens', 'Only Active' Items and 'With Expiry' option.