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How do I copy a topic?

Admins can copy or duplicate existing topics in their portal.

Lou Monsour avatar
Written by Lou Monsour
Updated this week

Admins can copy or duplicate existing topics.

  1. Navigate to Admin β†’ Knowledge β†’ Topics.

  2. Identify the relevant topic in the list and click it to open more details.

  3. Click the 'I want to...' button in the top-right of the page and select 'Copy Topic' from the drop-down list.

  4. Click OK to confirm the action, when prompted.
    The copy of the topic is then created using the original name suffixed with the word 'COPY'.

Copied topics are identical copies which include all self-enrolment and notification settings. After copying a topic, please update these settings as required.

That being said, explorer contributions to a topic are not copied. So the new topic will be 'clean' of any explorer answers, responses or insights. Only content from creators is copied.

  • Note: You can only copy your own topics. You cannot copy topics imported from the Development or Compliance libraries.

  • Note: When you copy a topic, the copy is 'unpublished' (no version). This can be a handy way to 'reset' the versioning of a topic.

Copying templates

This process can be used to set-up templates. Create a template topic and then make copies of it for future topics which follow the same pattern.

You can then maintain updates to your template topic and make a copy of it for each new topic based on that template. Optionally, set the visibility of your template topic to draft to hide it from your standard Admin views.

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