With your users now set up, it's time to plan out the initial training and knowledge you’re going to create.
This is step 6 in the implementation process (which follows Step 5 – User Set Up). After this step, it will be time for Step 7 – Creating first content.
How to complete this step?
Let’s plan out the first pieces of knowledge you’ll use to get you started in Tribal Habits. You don’t need to put all of your training in at once, instead focus on ‘just enough’ to get started – possibly even just one module.
To complete this step, follow the process below:
Decide on your first content. This could be a ‘big win’ piece of training, or something that is quick for you to implement to get your users familiar with the platform and give you immediate results. We’ll discuss building your first content in the next step.
Decide on your first pathway. Alternatively, if you’ve got a collection of topics or articles that you’d like to start with, then you can choose a pathway. For example, if you’d like to launch the platform using your new starter induction training, you may choose to launch with one single pathway called ‘Induction’ which contains the relevant topics or articles.
The key here is to focus on getting started. Its OK to plan out your entire curriculum at this stage, but ensure that you break it down into smaller success measures which can be achieved over a reasonable time period to avoid feeling overwhelmed. Once again, this article has good tips and strategies for this balance.
What are the best practices with this step?
Remember, you only need just one piece of content in order to launch the platform. The key is not to feel overwhelmed at the start. This article has a great selection of ideas and thoughts to help with this stage of the process – reducing upfront effort and bringing forward some initial successes.
If you choose to use a pathway to launch your platform, we have a great article here which lists lots of pathways using different combinations of our library modules. You might find inspiration there or ideas for pathways to place into your catalogue for self-enrolment.
A good idea is to explore our long list of library topics to see what’s relevant to your organisation. Make sure you are familiar with everything on offer in the library!
What are examples of this step in action?
Our small organisation chooses to start with a single module on anti-bullying. They import that module from the library. They then create an article with their own anti-bullying policy, including a short quiz and an acceptance poll. They combine the topic and the article into a single pathway and are ready to go.
Our medium sized organisation chooses to start with broader compliance training. They import eight topics from the library, including some topics which are for employees vs managers. They then create two compliance pathways – one for managers and one for employees. They then create a Code of Conduct policy which contains all their HR policies for review and acceptance. Finally, they create a third pathway for floor wardens with warden training and injury management training from the library.
Our large organisation also builds compliance training, similarly to the medium organisation. However, they also identify an urgent need to conduct some induction training on culture and values. So they create one extra induction module which covers organisation history, values and standards. This module will form the basis of a larger set of induction training in the future.