Additional language support. We have an ongoing project to continue preparing the learner experience for additional languages to display system interactions in languages other than English for each learner. We are completing various behind the scenes updates each week on this project and aim to complete the project entirely by the end of 2024.

Generative AI. We will be adding new options to generate new elements from your existing content (e.g. creating quizzes from your narrations or text elements).

Adding a 'one page mode' to topics. This is the first change in the deprecation of articles. We will instead allow creators to switch a topic to 'one page mode' (which is the equivalent of an article and vice versa). As a result, all articles will become topics (with or without 'one page mode'). This will streamline reporting in Admin and reduce confusion between topics and articles.

A new 'Slideshow' element for creators to display images (with captions) in a slider/scrolling format.

Continuing Education. Admins will be able to set CE goals for users and track completion to those goals per CE reporting period. Plus some new Analytics reports about Continuing Education.

The ability to customise email notification text.

Bulk download of files / certificates. We are investigating ways for admins to do a bulk download of uploaded files or certificates of completion (e.g. into a zip file).

Substantial revisions to the Learner Homepage - updated UI, new Dashboard view, new Calendar view, improved Profile and Team pages, reporting for Team leaders and more. This substantial upgrade will start in December and run through to February.

Articles. We will be merging articles into topics by December 2024. This means that 'articles' will no longer exist as a separate type of knowledge but will instead become topics. Topics will have an 'article mode' to replicate the article UI for learners. No changes are required by any organisation and no data or content will be lost - articles will simply become topics with 'article mode' activated. For admins, however, this is greatly simplify reporting and enrolments. More information on this change will be sent to all organisations as we approach this deprecation.

Activities. We will be deprecating the Activities feature within topics by December 2024. As we have developed more elements for creators over the last few years, the existing Activities function within topics is now less powerful and flexible than having creators use existing elements to create the same experience. To simplify the creation process, we will therefore deprecate the Activities option within topics. Existing topics using Activities will not be impacted - they will continue to work. However, no new Activities will be able to be created. All library content will be updated to remove Activities (and replace with similar content within the parts of the topic). To assist with this, we will also increase the number of parts allowed within a topic to 20 at the same time.

Feature - New Card layout for Interact element. We have a lovely little update for creators with another new layout for the Interact element called Card. Similar to flipcards, it has a 'front and back' concept, with the title and image on the front and additional text on the back. While flipcards 'rotate' to reveal the additional text, cards slide up to show the additional text. This layout looks particularly good with images.

Tweak - As we prepare to launch our support for multiple languages, we have added a bunch more Sage AI Narration voices into the platform:

Tweak - When admins view the Pathways tab for an individual learner, the list of pathways is now prefiltered for Active pathways only! Finally! There is a dropdown to show Archived pathways or All pathways. This will help clean up that table for admins.

Tweak - We slightly tweaked the templates for the Quiz element to now also set appropriate layouts for each template.

Fix - Speaking of finally, we finally finally got to the bottom of a tricky issue with our certificates of completion and topics with special characters in their titles (like Māori). A bug was caused with the creation of those certificates...but not any longer! Yay!

Fix - We fixed an issue when marking attendance at multiple occurrence events - its now correctly recording all marked attendances at once.

Fix - The 'quote' paragraph styles in the Q&A element were not displaying correctly - are now!

Feature - Allow and prevent recertification actions now appear for each user profile. Previously, admins could only apply the allow and prevent recertification bulk action on the Enrolments tab of a topic or pathway. Those same bulk actions now appear on the Topics, Articles and Pathways tabs for each user profile in Admin too (which is probably an easier way to exclude a specific user from recertification). We have added the Recertify column to those tables too.

Tweak - Polls have new templates. We have added some new Poll templates with emojis! Poll templates now also set recommended layouts for the template.

Tweak - The enrolment codes for Articles have been updated to work with the prefix of either TH or THA. You can continue to use all your existing enrolment codes (with THA) if you have them set up as templates - they will all still work. However, the platform UI now shows article enrolment codes starting with TH. This is another step in the process of deprecating articles soon.

Fix - Internal Auto Enrol Links and LMS Links were not showing in the Admin UI! Opps! We accidentally hid them with another bit of code. Everything is showing once again!

Fix - Team Leader and Learner email reports were including completed enrolments in the tables of Due Soon. Now they don't!

Fix - Team Leader and Learner email reports were including enrolments from archived pathways. Now they don't!

Fix - The count of monthly active users for child portals (on Admin/Account/Portals) was not using UTC time (and so could show very slightly different data to the official monthly active user count on Admin/Account/Subscriptions). This is fixed.

Fix - We tweak a few error handling routines on Import CSV in Admin to help give better feedback for some edge case errors.

Feature - Equivalency settings for topic. Topics (and articles) have a new setting call Equivalency. This setting allows Admins to select topics and articles which are 'equivalent' to the selected topic or article. For example, Article A is equivalent to Topic B. With this setting, then a learner completes a topic (or article) which has equivalent topics or articles, then the learner will be automatically enrolled in the equivalent topic or article and set to complete. This is a powerful feature, which can help larger organisations managing more complex learning structures (where two or more topics may represent the same outcome, or a large topic may cover content in a small article and so completing the large topic should also grant completion in the small article). You can learn more about this feature in this support article.

Feature - PDF a specific version of a topic. The PDF Topic (and PDF Article) feature has been updated so that if your topic is published, an admin can now select a specific version of that topic to PDF OR create a PDF of the current version being edited by creators (which was not previously possible to PDF).

Tweak - Section background colours can now be set to brand colours. We introduced customisable section background colours a few months ago. This update now allows that colour to be set to the primary or highlight colours in your portal (helping to enforce brand standards, but also allowing those colours to change if your brand colours are updated or you copy a topic to a child portal).

Tweak - Events have a new option for learners to record their attendance from 5 minutes before the start of a session. The previous option - which only allows learners to register attendance once the session had completed - remains as well.

Tweak - External Auto-Enrolment links were deprecated 9 months ago and have now been fully removed from the Admin area interface.

Tweak - A few more accessibility updates for the Scenario element.

DECPREATION UPDATE - New Activities cannot be created. The processes of deprecating the Activities feature in topics has begun. No new Activities can be created from today. Existing Activities are not impacted but deprecation warnings are now in place. We recommend creators migrate their Activities into points within a topic - i.e. add a new parts or step to the topic and rebuild the Activity using the elements such as upload or task.

Feature - New Assessor notification to 'notify learners'. Assessors can now see a link to notify a learner about their grade for an assessable Task, Upload or Q&A (learners are automatically notified for attendance results for the Event element). The email notification is sent to the learner and includes information about the topic and item, grade, score and comments from the assessor.

Tweak - The Upload, Q&A and Task elements now show a "badge" in creator mode which highlights if that element has been enabled for assessor notifications (to help creators keep an eye on which elements are triggering notifications).

Tweak - Scenario element tweaked for improved accessibility (WCAG requirements).

Tweak - Scenario element now shows the 'name' for each character. This may assist creators in organisations to communicate about preferred characters within different topics.

Tweak - Topics now support up to 20 points. You can now have up to 20 parts, rules, facts, ideas or steps in a single topic. This change has been made to assist with the deprecation of Activities.

Tweak - We updated the PDF of a learner's training history (on the History tab of a learner's profile in the admin area) to respect any filters applied to the History panel on that page (e.g. only include completed knowledge in the PDF).

Fix - The Download element was 'clickable' by creators in creator mode which should not have been the case - elements are not interactive in creator mode. We have fixed this to avoid any confusion.

Fix - We fixed about a dozen little UI and styling issues for learners to improve layouts and reduce some unexpected behaviours.

Fix - We fixed the Pathways endpoint in the Public API which was returning an error - now its not!

Fix - We fixed two tables in the PDF of a learner's training history (on the History tab of a learner's profile in the admin area) which were missing the time associated with External Knowledge.

Fix - It seems that when Super Admins and Standard Admins were viewing the list of Import CSV files in Admin, they were seeing the files in different orders! A rogue operator has been fixed and now they both see the files in the order of creation date as intended.

Feature - New Assessor 'instant' notifications for Task, Upload and Q&A. The Task, Upload and Q&A elements now have options to notify creators, assessors or specific stakeholders each time an assessable submission is made.

Tweak - Scenario element can now be used without characters (just with the backgrounds) to allow for non-character driven scenarios.

Tweak - Scenario element now supports custom backgrounds and custom characters. Each organisation can prepare custom backgrounds and characters of their own to use in the Scenario element. Please read the FAQ in the Scenario support article for image requirements and then contact our Support team to complete the upload.

Feature - New Scenario element. We have a major new element for creators to enjoy called Scenario. Scenario is an interactive learning element which allows creators to build 'choose you own adventure' interactions for role-plays, branching discussions or interactive scenarios. This is a powerful (and fun!) interaction and you can learn more about it in this detailed article.

Feature - New Learner report email. There is a new email report which can be scheduled for each learner. It is similar to the Team Leader report email but focused on a single learner. When sent, it provides the learner with a single report for training that is due soon or overdue, as well as training (including external knowledge) that is expiring soon or recently expired. You can learn more at this article.

Feature - New Assessor report email. We have the first of three new assessor notifications, starting with a new Assessor report email. This periodic email lists all topics which a user is a creator or assessor for when those topics have pending assessable items. This is a summary report, just listing topics and the number of pending assessable items, to prompt assessors (or creators) to jump into the portal and attend to those items. You can learn more at this article.

Tweak - Revisions to External Knowledge creation and reporting. First up, we are now recording how external knowledge was created and showing this for each external knowledge item. Second, for external knowledge created from today, there are now editing restrictions (e.g. users cannot edit external knowledge created for them by an admin). Third, we are now tracking external knowledge creation, editing and deletion in the Timelines logs.

Tweak - Revised Team Leader report email. The existing Team Leader report email, which was sent on the 1st and/or 15th of the month has been updated to match the new options for Learner and Assessors. It can now be sent Once a month, Twice a Month or on each specific weekday. Existing Team Leader report settings have been migrated to these new frequencies and the options for Team Leaders, Admins and Import CSV to manage this setting have been updated.

Tweak - Slight changes to Pathway Enrolments endpoint in the Public API. We have updated the Pathway Enrolments endpoint in the API show that the response for each pathway enrolment also includes a list of associated topic enrolments and their status.

Tweak - CSV Import rate limit - 1,500 rows per import. After testing our revised CSV Import process over the last 6 months we have now implemented a rate limit of 1,500 rows per import. This limit covers 98% of single imports but helps to manage the queueing of background jobs. It also ensures that if there is an error in a large upload, it is identified and returned to the admin sooner (before proceeding even more incorrect rows).

Tweak - Public API rate limit - 300 requests per minute. We have also implemented a rate limit on requests to our Public API of 300 requests per minute. Integrations running above this rate will be blocked for short periods.

Tweak - Recertification period for topics and pathways extended to 1900 days (5 years).

Feature - Audio playback in polls, quizzes, match and fill-in. We have now added audio playback option - including recorded, uploaded or AI narration - to these additional four elements, giving creators options to add audio files to quizzes.

Tweak - The SSO login process now better handles users who have been deactivated in Tribal Habits but were still trying to login via SSO (it avoids those users getting stuck in a redirection loop and instead shows an error page).

Tweak - Updated topic navigation page. We have slightly updated the main navigation page for topics with some additional 'sign posting' for learners. A progress indicator showing how many points in the topic have been completed now appears on the Overview panel, while any point containing pending or failed assessable items (tasks, uploads, Q&A or events) now shows a count of the number of pending or failed items (along with their type). Both changes help learners identify what may be preventing their completion of a topic.

Tweak - Non-admin users now have their default Admin Access showing as 'None'. A quirk in our UI meant that non-admin users had Admin Access appearing as 'Super', even though they were not admins. We have changed that to 'None' to avoid confusion.

Tweak - Archived topics and articles no longer show in the 'Copy to another topic' popup, preventing creators from copying elements to archived topics or articles (and perhaps reducing confusion if an archived topic had the same same as a current topic).

Tweak - Small changes to terms used in the Event element. Based on user feedback, we have slightly changed some of the terms used for the new Event element.

Tweak - Small change to the CSV download for the Group Completion analytics report. That download can show results as fractions, which Excel was interpreting as dates. We have slightly altered the download data to stop this.

Tweak - Two new options for Single-Sign-On (SSO). We have added code to support two new options for organisations using SSO. First, we can now disable auto-provision (which prevents new users from being created on their first login with SSO). Second, we can now disable the auto-redirect to your SSO provider (instead showing all users the standard login page with a button to 'Login via SSO' or login using local credentials). Please see this article to learn more.

Feature: Customisable section branding. This is a great new feature for Creators, who can now customise more elements of branding for sections in their topics. In particular, they can change the background colour of a section or even use an image (including a coloured overlay) as a section background. Creators can also 'invert' the text colour from black to white when using dark backgrounds.

Feature: Audio playback in Interact and Hotspot elements. Creators can now add audio files to items in the Interact element (like tabs or flipcards) as well as markers in the Hotspot element. This includes our AI voices as well as recorded or uploaded audio files. We'll be adding more audio playback options to other elements soon.

Tweak: When creators now click on the Save button when editing any element which has rich text, they now only need to click once (not twice). This was an issue with the 'focus' of our rich text editor and its now resolved, making things a bit smoother for creators.

Tweak: When creators are editing a topic, the Text and Column elements were showing the icons for our rich text editor at all times. Now they only show the icons when actually editing one of those elements. This makes the creator view look more like the learner view at all times.

Tweak: A final round of updates for WCAG (Accessibility) to help achieve our new WCAG certification. These changes are incremental improvements for accessible users with keyboard controls, colour contrast, screen readers and more.

Fix: We fixed the progress message for the Hotspot element (which was showing as 'required' even when the element was not required to be compelted) plus we fine tuned the width of the background image used for the element.

Feature: Admin Time zones. We have added a new field for organisations to set their time zones, as well as for Admins to set a personal time zone (where it is different from the organisation time zone). As part of this change, graphs and reports in Admin have been updated to ensure consistency in time zone reporting. Learn more in this detailed article about how we manage time zones.

Feature: Manager Unenrol. Admins already have a setting to allow managers (team leaders) to enrol their team in topics and pathways. Admins now have a new setting to allow managers to unenrol their team from selected topics and pathways too.

Tweak: We tweaked the new Event element with a bunch of small UI fine tuning and layout updates.

Tweak: We increased the length of certification periods to 1200 days (from 1100 days).

Tweak: We have updated a bunch of background jobs and processes to improve efficiency and database requests.

Fix: We fixed a few incorrect links to help articles in the Import CSV process.

Fix: We updated the Import CSV process to better handle some casing in usernames.

Fix: We fixed an issue which was preventing parts without titles from being deleted by creators.

Major Feature: Our new Events element is live. First, this means the old Events element is now deprecated - existing old Events still function, can be edited and there are assessor and admin reports for these OLD events for now (full deprecation will occur on 31set December 2024). All Event elements created from today will be in the new Event element. The new Event element has substantial changes including multi-session events, recurring sessions, capacity limits, waiting lists and email notifications. To learn more about this significant new feature, please review this support article or join our upcoming Fresh Habits community webinar.

Tweak: For organisations using LMS Link, the LMS Reference associated with each topic should only contain letters and numbers - no spaces or special characters (including underscore: _). Our validation processes on LMS References were still allowing the use of underscore and this is now fixed.

Tweak: Tweaks to email notification templates and self-registration pages. We are updating existing email notification templates with some small changes to improve consistency between emails and improve clarify of messages (a necessary step before we start the custom email notifications process).

Tweak: We have tweaked the confirmation pages seen by users who self-register via tokens to better clarify next steps for them.

Tweak: The Timelines report now tracks users and enrolments created by self-registration (including the token used).

Tweak: On the Team tab on the Dashboard, when managers go to enrol team members into training, we have simplified the popup to select topics and pathways to make it easier for managers to see and select available modules.

Tweak: The CSV download on the Admin/Knowledge/Topics and /Articles tables now includes the Version number of the topics or articles (if any).

Fix: When updating an imported library topic, if the imported topic is in the Draft visibility it now stays that way (and doesn't switch to Active visibility).

Fix: When a pathway was manually set to complete by an admin, it now sets all the topics or articles in the topic to complete BEFORE setting the pathway to complete - this ensures the payload for the Enrolment Completed webhook has the correct total training time for the pathway.

Feature - Custom certificates can now include up to three custom fields. Admins can now edit their custom certificates of completion and add up to three custom fields of user data to the certificate. This may be useful for adding ID numbers, locations, organisations or other user data required on certificates.

Library updates

Tweak - Admin Access levels is now a plan-based feature and managed on the Subscriptions panel in Admin.

Tweak - Timelines audit report has been updated to track changes to groups and roles for users.

Tweak - Narration element now includes two new US voices (Danielle and Stephen) and a new Chinese Mandarin voice (Zhiyu).

Tweak - We improved the UI around responses by learners with the Reflect element (to make it clearer when one response ended and another began, especially when there were multiple paragraphs).

Fix - Placeholder Insight elements were appearing in Insight battles - not any more!

Fix - LMS Links were incorrectly setting the user type created by the link (e.g. staff or client). This is fixed!

Fix - The caption description for the Audio element was not displaying pasted images - it does now!

Fix - Polyfill.io was removed from our platform (it was not in use, but still present in code - it was removed on 1st July 2024).

Library updates

Tweak - The Admin/Users/Overview page showing a table of recent CSV imports has been paginated. This will significantly increase the loading time of this page for organisations with many imports.

Tweak - The Forum has been updated to the new Explorer UI. This change also completes the final preparation for localisation of modules. We are now in final testing of localisation settings.

Feature - WACG 2.2 (Accessibility) update. We have updated the learner experience (dashboard and exploring a topic) with a wide range of improvements for accessibility and to help meet the new WCAG 2.2 standard. Learn more about our approach to accessible elearning in this article.

Tweak - We added a bunch of little tweaks to the new library page including a new filter for content in your portal which could be updated, loading screens, filter resets and a few other fine tuning issues.

Tweak - We tweaked the Updated User trigger in Zapier to trigger less often (it was triggering for unimportant updates like date of last user login). This should dramatically reduce the frequency of trigger events and focus on important triggers (changes to user profile data).

Fix - The initial section in the Overview module in a topic was not showing due to a recent update as part of new code for accessibility requirements. Its showing again now!

Fix - Markers on hotspots were overlapping with the text from other markers. This was caused by updates to our code for accessibility requirements but has now been fixed.

Feature - Updated Pathway management (including archiving). We have updated the Pathways table in Admin (Admin/Knowledge/Pathways) to bring it inline with the table for topics. This means it has better search, more bulk actions and you can now archive pathways! Archiving a pathway retains the training history for that pathway, but removes it from learner dashboards and also hides it away in admin. You can always unarchive a pathway later. Note that archiving a pathway does not archive the topics within it, since those topics may be used in another pathway.

Feature - New 'overdue' filter for Group Completion Analytics report. The Group Completion analytics report has a new dropdown filter for 'Overdue'. The standard filter continues to show completion rates for your groups in selected knowledge. The 'Overdue' filter shows an alternate view of per cent of overdue enrolments in selected knowledge by groups.

Feature - Updated Subscription tab. We have completed a round of updates to the Subscription tab in Admin/Accounts (visible only to Super Admins). There are further updates to come for this tab, but it now includes clearer information on subscriptions, account usage and plan features.

Feature - Contacts. The Subscription tab now includes a new table for key contacts in your organisation. We encourage all organisations to complete these fields ASAP (and to keep them updated) to assist our team in contacting the correct people. Learn more about these contact fields in this article.

Feature - Platform Champion. This Subscription tab also includes a new field called Platform Champion. This field allows your organisation to nominate specific users as 'Platform Champions' - the key/critical users in your platform. Nominating these users does not change their access/permissions, but helps our support team understand who the key people are in your organisation when we need to ask questions or provide updates on new features. Learn more about this Platform Champion field in this article.

Feature - Platforms. The Subscription tab also includes another new panel called Platforms. This panel allows your organisation to notify us about related platforms in your 'HR Tech Stack' to ensure we are aware of all potential integrations or dataflows we could be assisting your organisation with. Learn more about these platform fields in this article.

Tweak - More Timelines audit logs. We have added a bunch of new audit logs in the Timelines reports for tracking changes to due dates/certified dates in topics and pathways, as well as changes to topics included in pathways.

Tweak - Faster loading Library page. We have optimised the new Library page to allow it to load a little quicker!

Feature - Revised Library page. The Library page in Admin has been completely rebuilt and no includes filters for popular categories, filters for country and duration, as well as filters for recently added and recently updated. When selecting a topic, admins can now view the entire overview as well as information on categories, duration and assessments. When copying a topic into the library, admins also receive a warning if we detect they may be copying in a topic which already exists in their portal.

Tweak - In preparation for the ability to archive pathways (coming real soon now), we have enhanced some of the processes in archiving topics. There should be no noticeable impact but a few additional settings/features are disabled when a topic is archived (including self-registration tokens) and enrolments into archived topics are not prevented in all instances.

Library updates

Fix - The SCORM element was not correctly detecting files that were 'dragged' onto it for loading (instead of using the browser file selector). Drag and drop of uploaded files works now.

Fix - The completion date in a learners journal was not always updating if the completion date of an enrolment was manually adjusted by an admin - it does now.

Feature - Huge range of updates for WCAG 2.2. We have recently completed another Accessibility Audit and have deployed a raft of changes to further improve accessibility in the platform (colour contrast, screen readers, keyboard navigation and so on). The process is not yet finished but 90% of changes are now complete. A further round of changes will occur in the next few weeks.

Tweak - Glossary and Resources tabs updated to the latest explorer UI and are ready for future multiple languages. Just the Forum left to go!

Fix - The Certified report in Admin/Analytics had an edge case issue where it was double counting enrolments for learners who had a lapsed enrolment with a future certified date as well as a current enrolment with a future certified date. This is now fixed.

Tweak - The All People filter has been updated with two new filters. First, a Login filter, to filter for Internal and External users in a portal with SSO enabled. Second, a Created By filter (to filter on the method of creation for a user such as an LMS Link or Registration Token).

Tweak - The Active Users analytics report now includes the updated All People filter. This allows admins to filter for monthly active users in their portal based on various custom fields, as well as the new Created By field (to find users created by LMS Link or Registration Token for example).

Fix - It seems that the link to a portal in the invitation email for internal users in an SSO enabled portal was not correct. It is now!

Feature - Assessor pages have additional filters. We have made a few changes to the Assess Q&A, Task and Upload pages for Assessors.

Tweak - The Journal in topics has been updated with the new explorer UI (and also a raft of behind the scenes changes preparing for multiple languages).

Fix - A behind the scenes change to other elements accidentally created a bug where some learners were able to progress in topics without completing mandatory content (like a quiz or a task requiring assessment). This issue was fixed on the same day it was identified but may have impacted enrolments from Friday 10 May until the evening of Tuesday 14 May. It has now be fixed and all mandatory content must be completed before progression is allowed.

Feature - New Role Summary Analytics report. This new analytics report summarises the completion rates of assigned roles in your portal. It can show per cent or numbers, and be filtered by users, roles and groups.

Feature - New Role People Analytics report. This new analytics report shows the per cent completion rates for each person for their assigned roles in your in your portal. Once again, it can be filtered by users, roles and groups.

Feature - New Continuing Education Summary report (CE Summary). This new analytics report summarises the continuing education time and/or points earnt by each person within a specific time period (including previous and current continuing education periods).

Library updates

Fix - The Catalogue tab on the dashboard was showing even if learners had nothing in their catalogue. It should not show if there is nothing for the learner...and that's been corrected.

Fix - The Quiz element wasn't showing the correct label in creator preview mode - now it does!

Feature - Enhanced network checks in Creator mode. We have updated Creator processes to continuously monitor a creator's network connection. While unusual, we have observed instances of creators losing their network while editing a topic, and as a result, their changes may not be being received by our servers (and on reload those changes as 'missing'). Creator mode is now more vigilant in checking that creators are maintaining their network connection and will stop editing/show a popup warning if the creator has any network issues which may impact their ability to sync with our servers. 99.9% of the time, there will be no noticeable change to creators (other than we have removed the SAVED badge on the lower right of the screen).

Feature - Enhanced Manager Report email. We have updated the email report which can be sent to managers on the 1st and 15th of each month. This will take affect on the next email on the 15th May. Historically the email listed overdue training for the manager's team. The new email also includes topics, pathways and external knowledge which expired in the last 45 days or is going to expire in the next 45 days (in separate tables). It also lists topics and pathways which are due for completion in the next 45 days. This information will give managers a more proactive view of recent and upcoming training which is both due and expired.

Feature - New "Simple" list layout added to Interact element. This joins the other list layouts but provides a more streamlined layout option.

Tweak - We have fine tuned the portrait mobile view on the learners dashboard, so that the button to download certificates can be seen in that view (not just landscape mobile).

Tweak - We have tweaked the layouts for a bunch of learner interactions to tidy up a few things - accordion, tabs, flipcards, quotes, text.

Tweak - We have optimised the code on the Pathways tab for a user in admin - that page is now loading HEAPS quicker and shows enrolled pathways at the top of the table. 😊

Tweak - Creator and Assessor enrolments are now included in the Analytics reports for Completion and Certification reports.

Tweak - We are now showing the progress of creator and assessor enrolments when viewing a user's profile in Admin.

Tweak - We have updated the Import CSV - Enrolment and People + Enrolment options to ignore spaces after access codes (which can accidentally occur when admins copy/paste access codes into the CSV). This should help avoid a few failed imports.

Tweak - Our validation processes in the Admin area for emails were not accepting emails with apostrophes (even our our Public API was). We have fixed this to ensure that emails with apostrophes are accepted.

Fix - The PDF Progress function is now correctly not showing continuing education categories if the continuing education feature has been disabled.

Fix - Creator enrolments in a pathway now unlock other explorer topics if the pathway is enforcing the order of completed topics.

Fix - The All People filter was not working on the Standard Polls report in Analytics - now it is!

Feature - New Create tab on dashboard. A small but important change to the dashboard today with the addition of a new Create tab. This tab now lists all topics that a user is assigned to as a creator. Like all dashboard tabs, this tab can be customised with a banner and text. This tab makes it easier for creators to find and manage their topics, without worrying if those topics are within a pathway or in a completed state. This change also removes creator enrolments from the Training tab. So Training now has learner enrolments, Create has creator enrolments and Assess has assessor enrolments.

Tweak - We have made a slight change on the Training tab to replace a dropdown menu used to filter for complete training so an easier to use toggle (In Progress vs Complete) including a tool tip with information. This change may help users to find certifications on completed training.

Fix - Some notifications about pending assessable items were including pending items from deactivated users. This has been fixed.

Fix - Some of the Assess tabs in a topic where not always defaulting to excluding pending items from deactivated users. They are now!

Feature - Webhooks now available. Our first set of webhooks are now available for all organisations. These webhooks are focused on enrolment data (new, completed and deleted enrolments). Learn more about Webhooks here.

Feature - External ID field on topics and pathways. We have added a new field called External ID for topics and pathways. This is an entirely optional field. It allows admins to entire an ID/code/tag to be used in our API/webhooks to assist in integrations with external platforms.

Feature - The SCORM element has received updated styling to match the new explorer UI. There are no changes to features - this is purely a styling change (and also improved mobile).

Library updates

Tweak - More deletion warnings for creators when deleting entire points (parts, steps, ideas, etc...) in a topic. They will now need to type in the name of the point to confirm its deletion and receive warnings that their actions may delete learner data.

Tweak - The Reflect element can now be made optional by creators.

Tweak - Better error pages. We are upgrading all our error pages with better styling and information, to help learners who end up on an unknown / wrong / old page or otherwise encounter an error (e.g. SSO misconfiguration on login).

Tweak - Interact element now supports up to 300 characters in item titles. Please note that not all layouts will show 300 characters - creators still need to select an appropriate layout. This increase allows new uses for layouts like flipcards.

Tweak - Topic images on the learner dashboard were not caching correctly for some users. In certain circumstances, this may make those images scale incorrectly. We have implemented a tweak to fix this issue.

Tweak - We have slightly tweaked the text for the Task element when a learner is waiting for an assessor to verify a task.

Fix - The Reflect element was not replacing updated answers from learners (but was creating a new answer while keeping the old answers). This is now resolved.

Fix - The History tab on the Team page on the Dashboard was not correctly filtering for completed training which included External Knowledge. It is now.

Feature - Set Recertify for individual enrolments via Import CSV. The Enrolments and People + Enrolments imports now support a new column called Enrolment Code X Recertify (where X is 1-5). This allows admins to include or exclude individual enrolments from recertification settings in topics or pathways (by using Yes or No in that upload column).

Feature - Change completed date bulk action. We have fixed a long-standing oversight in bulk actions - while admins could change due dates and certified dates via bulk actions, they could not change completed dates! This is now possible with the new Change Completed Date bulk action!

Library updates

Tweak - Slight enhancements to the Import CSV process for External Knowledge. We also split the template CSV into separate templates for each type of external knowledge and completely rewrote the support article for external knowledge imports.

Tweak - More deletion warnings for creators when deleting elements with associated learner data. This means it is now slightly harder for creators to delete elements like Task or Poll, which have learner data associated with them (Task assessments or Poll choices). Creators will receive multiple warnings about deleting such elements.

Fix - Custom Fields of the Date type were not always able to clear inserted dates via the Admin interface - this is now fixed and dates will clear.

Fix - Assessors who were not admins were not able to see the Groups (if Groups feature was enabled). They now can!

Feature - Improved login pages. As you may have seen, the login page for Tribal Habits portals has been updated and improved to a more modern look (and also one which works well with mobiles). Organisations can add a second background image to the page, control opacity and set font colour for login page text.

Library updates

Fix - A message shown to learner with a failed assessment was showing the incorrect pass mark (it was showing the total number of asked questions). This is now fixed.

Fix - Various little tweaks for the Button element and the Match element.

Feature - Slight changes to width of learner interactions. As a final step in updating the UI for learner interactions, we have made once-off slight adjustment to the width of non-media interactions making them slightly wider. We have also now updated the Creator view to have the same widths, so that creators should now see a more accurate representation of how different interactions align (and also more consistency in the wrapping of text).

Library updates

Tweak - We have added a new field to the Get All User and Get Specific User in our Public API which shows the date of the last login (current_sign_in_at).

Tweak - We have tweaked the layout for video elements for learners. Landscape videos are unchanged, but portrait videos now have a constrained height to allow them to better fit on the screen.

Fix - We updated a major framework in our platform last week and it was preventing new Zapier triggers from being created. This is now resolved (but any Zapier triggers created in the last 1.5 weeks will need to be created again).

Fix - When setting an individual enrolment to complete on the Progress page for that enrolment, the popup confirmation was not closing after the enrolment was set to complete - it does now!

Feature - Customise the default fonts in your topics. After a significant piece of work, we have released the option for your organisation to select more specific default fonts for your topics. You can learn more about default fonts you can select in this article. A few key notes to consider:

Library - New modules published in the library:

Fix - We fixed an issue where pathways requiring a minimum number of optional topics to be completed, were not setting the pathway to completion once the minimum number of optional topics were completed.

Fix - We tweaked a few settings in Import CSV to better auto-match column names and deal with some edge cases in uploads.

Fix - We fixed a UI issue with the Team page / History tab on the learner dashboard, where the links to additional pages of training history was not always visible.

Tweak - Final changes for new explorer UI made to Assessment and Activity modules. We just need to adjust a few things in Creator view now. Custom brand fonts are imminent!

Tweak - Assessor enrolments now appear on the Assess tab on the dashboard even when that enrolment is in a topic within a pathway.

Fix - LMS Link users no longer see the Download button when viewing their journal (they are unable to create a PDF via an LMS Link).

Feature - External Knowledge can now be toggled on/off. There's a new set of feature toggles we are building in the Admin area on the Account/Subscription tab. The External Knowledge toggle allows your organisation to toggle this feature on/off. When toggled off, External Knowledge can no longer be added to the portal and various reports/headings are hidden to reduce clutter.

Feature - Roles can now be toggled on/off. Similarly, the Roles feature can also be toggled off, to remove Roles from your portal - hiding several reports, columns and panels.

Feature - SSO, SCORM Upload, LMS Link and Continuing Education toggles now all relocated onto the same Account/Subscription tab.

Tweak - The Overview, Destination and Insights modules in topics have been updated with the new UI, as has the main topic navigation page. Just a couple of pages left to do before a final tidy up and we will then release custom fonts.

Tweak - We have sped up the Skills Attained analytics report, so it loads faster for larger organisations (its still a very complex report and can take 5-10 seconds to calculate for larger organisations, but is now loading significantly quicker).

Fix - We fixed an error in the Skills Progression analytics report which was not calculating per cents correctly in all instances.

Fix - The Email and Download buttons on learner Journals were not always showing for topics which had blank sections in their Overviews. This is now resolved.

Feature - Completion Certificates now attached to completion emails. If you have enabled certificates of completion and enabled completion email notifications in topics or pathways, the certificates are now attached as PDFs to the email. 😀

Tweak - We tweaked over 50 little styling and UI issues with recent updates to all the Explorer elements (no bugs - just harmonising layouts, ensuring consistency in fonts, managing sizes of buttons, fixing layouts on flip cards and so on).

Fix - We fixed a little issue which could - in specific circumstances - result in the Next Enrolment feature triggering twice and enrolling the learner in the next topic or pathway twice.

Feature - Notes for LMS Link and Internal Auto-Enrol Links. Admins can now leave notes about LMS Links and Internal Auto-Enrol Links to assist with training management (e.g. Additional details on where the links are used, invoicing information, contact details).

Tweak - The final explorer UI was complete! We are now progressing to finalising the updated UI for system modules in topics (such as Overview and Assessment).

Fix - The new Quiz and Reflect UI were not always showing that completion for those elements was mandatory. It's correctly shown now!

Fix - The new Hotspot UI was not always allowing learners to revisit previously visited hotspot markers. Now they can.

Fix - The new Import CSV process was not correctly processing emails containing an apostrophe - it does now!

Feature - New Import CSV option - Tokens. If your organisation is using our self-registration feature, you can now use the Import CSV feature to both create and update Tokens in your portal. You can create new tokens, update limits and expiry dates and deactivate tokens via CSV upload.

Feature - New Import CSV option - Lists. If your organisation is using Custom Fields with the List type, you can now use the Import CSV feature to both create and update items within a List. Very handy when you have 300 locations to list!

Feature - New Import CSV option - Groups. If your organisation is using our Groups feature, you can now use the Import CSV feature to both create and update your groups.

Feature - New Import CSV option - Roles / Skills / Competencies. If your organisation is using our Roles feature, you can now use the Import CSV feature to both create and update Roles, Competencies and Skills. This includes descriptions, codes and active/inactive, but also assigning skills to a competency and assigning competencies to a role!!

Feature - New Import CSV option - External Knowledge. While admins have previously been able to upload External Knowledge via CSV, we have significantly improved this process with our new Import CSV feature. Admins can now both create AND UPDATE external knowledge records via CSV. There is also better error management and background processing of large uploads.

Tweak - Deprecation of 'conquered' and replacement with 'complete'. We have almost finished replacing the word 'conquer' with 'complete' (and variations there of) through-out the platform to better align completion status with external APIs. There may be a few remaining instances of 'conquer' which will be removed over the next few weeks. We are updating our support articles with this change on a continuous basis, but that may also take a few months to finalise.

Tweak - The following elements have all been updated with the new styling:

Fix - Completed pathways which contained an individual topic with automated re-certification were not correctly updating their progress to Exploring when the topic retake commenced. As a result, the completed pathway was not moving back to the training dashboard for the learner to see. This is now fixed.

Fix - We accidentally removed a warning when an Admin attempted to create a duplicate token - this is now fixed and a warning is shown that the duplicate token was not created.

Fix - When a Fill-In element was used in the Assessment module in a topic, it was preventing manually approved assessments. This is now rectified.

Tweak - The following elements have all been updated with the new styling:

Tweak - New filters and searches on the Tokens panel in topics and pathways to help manage large lists of tokens.

Tweak - Timelines audit reports are now tracking a range of new changes including certificate views, enrolment types (creator vs explorer vs assessor) plus changes to various settings in topics and pathways.

Feature - New Import CSV option - People, Enrolments and People & Enrolments. Our brand new import CSV process has launched. This process replaces the old Upload People process with a more robust and flexible process. Initially the process launches with three import options - People, Enrolments and People + Enrolments - but many more are to follow in February. The new process handles uploads as a background job, allowing admins to continue working while uploads are processed. Errors are also better managed, with the upload processing all correct rows and returning a new CSV with any error rows with individual error messages. Uploads can now also use email, as well as username, to identify users (to allow bulk changes to usernames or simplify enrolment uploads). Learn more about this new process here.

Tweak - More explorer UI updates.

Tweak - Organisation logos are now restricted to JPG and PNG to ensure compatibility with our new custom certificates.

Tweak - The Single Sign On (SSO) page in Admin/Accounts/SSO has been updated to correctly show SSO URLs in a portal with a custom domain.

Fix - Team leaders were encountering a bug when downloading a filtered table of external knowledge on the Team/History page. This is now resolved.