There are two ways to start creating topics or articles in Tribal Habits.
Admins can set up a new topic or article in the Admin area. You can learn more about the Admin process for new topics and articles here.
Staff users can set up new topics or articles of their own.
Note: Staff users are those with their Type set as 'Staff'. For staff users to be able to create content, the 'Staff can create topics' and 'Staff can create articles' options must be enabled by Admins for your portal OR individual users must be given the 'Creator' role in their profile. You can learn more about the Staff process for new topics and articles here.
Note: Creating topics requires a Creator subscription. All organisations can create articles regardless of their subscription.
How can Admins manage 'Staff can create topics' and 'Staff can create articles'?
By default, Tribal Habits portals allow staff to see a CREATE button on their dashboard and then create topics and articles. This allows motivated staff in your organisation to immediately start capturing their knowledge.
Only Staff can see the CREATE button on their dashboard option. Client and Prospect users do not have the option to create training content.
Admins can, however, disable either the 'Staff can create topics' and/or 'Staff can create articles' options in Admin β Account β Access. Once disabled, the only way to set up a new topic or article will be via an Admin.
How can Admins give someone a 'Creator' role in their profile?
Admins can edit any existing user's profile by going to Admin β People β Users, and selecting the relevant user. On the Profile tab), under Standard Fields, there is an option make someone a Creator.
Once enabled, this person will always see the CREATE button on their dashboard (regardless of whether the options for staff to create topics or articles are enabled or not).