When you are creating topics, you can upload videos to capture your knowledge.

In the video below, we show you how you can upload videos to your topic or article:

How can I add videos?

In the +Content box, just select VIDEO and follow the prompts.

Videos can be uploaded in most popular formats (see below for technical specifications). Once uploaded, they will be processed so they can be displayed in any browser and in multiple resolutions.

After uploading your video, you can optionally upload a thumbnail. If you do not upload a thumbnail, the 'middle' frame of your video will be used as a thumbnail. You can upload a thumbnail or use an image from our stock library. Our image editor includes a 'Video Thumbnail' crop ratio (for traditional widescreen 16:9 videos).

Processing normally takes just a few minutes during which a temporary 'Processing' message will be displayed on the screen. We strongly recommend you optimise your saved video into a smaller file size to improve the uploading and encoding process. Try and keep your videos in the 50MB-100MB range (and ideally smaller than 300MB). The maximum video file size for a single video is 8 GB.

You can also choose to turn on the setting to enforce explorers to watch all of the video before progressing in the topic or article.

What are best practices with videos?

Videos should be used to explain or demonstrate knowledge.

  • Record yourself talking into the video to explain key knowledge in a visual, emotive or passionate way.

  • Use video demonstrations to provide 'how to' examples like role-plays or handling a tool.

  • Screen recordings of software are easy to create and fantastic for explorers to learn from.

  • If uploading a thumbnail image, it's a good idea to use the crop ratio "Video Thumbnail" in our image editor.

  • If you are recording yourself or others talking, ensure there are no background distractions and the audio is clear.

  • We also recommend your instructional videos should be around 2-5 minutes each. However, longer videos may be appropriate depending on the topic.

Where are videos hosted in Tribal Habits?

Videos uploaded to Tribal Habits are stored and managed by a trusted third-party video specialist platform (Wistia). This means you do not need to have a VIMEO or YouTube account but can store your videos directly in Tribal Habits.

Wistia stores and distributes its videos in a dedicated video server environment, using Tier 1 Global CDNs. We have enabled IP whitelisting for videos, so videos you upload can only be played back from within your Tribal Habits portals (attempting to view the URL of an uploaded video without being simultaneously logged into your Tribal Habits portal will not work).

What are the exact technical specifications of videos hosted in Tribal Habits?

Our system accepts many common file formats, but for the most consistent performance, we recommend exporting video files in MP4 format (suggested) with the H.264 codec (required).

We currently require the H.264 codec on all video uploads, which is a common standard for web video. Uploading a media with an unsupported codec will often result in a media that fails to process, or a media that won’t play at all in certain browsers.

For non-MP4 video uploads, we will re-encode the video to MP4 after you upload.

For videos, we recommend going no higher than 10,000 Kbps for your exported bit rate, and most uploaded videos can be kept in the 5,000–8,000 Kbps range unless they include a lot of finite detail — think water, leaves, sand, etc.

Below are a list of video file formats that we accept:


What if I want to add videos from VIMEO or YouTube or an external website?

You can also use the Embed element to add videos from external sites like YouTube or VIMEO.

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