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What is the Active Users report and when should I use it?
What is the Active Users report and when should I use it?

The Active Users report provides insights into your users for a selected calendar month.

Kathleen McGahey avatar
Written by Kathleen McGahey
Updated over a week ago

Overview

The Active Users report provides insights into your users for a selected calendar month. It is a list of all monthly active users in your portal, including number of logins, for a selected calendar month.

The report will show the current calendar month for the current year and 'My Groups' by default, however, you can use these options to filter by a different month, year and other group options.

After creating a filter, you can save it as a favourite search using the 'Save' button. Favourite searches are available when you click the star button (next to the 'Save' button).

To clear all applied filters, click the 'Reset' button.

Report Downloads

You can download your report as a CSV file using the download button.

When you download reports, CSV files are generated in the background. Once ready, they can be accessed (and downloaded to your computer) from the Downloads area of Analytics.

Your downloaded Tokens report will be available to you for 30 days following their download, and are not visible to other users.

For auditing purposes, all downloads are recorded in the Timelines report.


Example

The ABCDE Training company is interested in seeing the number of Monthly Active Users (MAU) for the month of June 2022 for their own group.

They use the Monthly Active Users report, filtering on the 'Calendar Month' to update the year and month displayed and keeping the filter for Groups as 'My Groups'.

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