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How does the integration with Prosper EX work?

Learn more about our integration with Prosper EX, to sync user data from Prosper EX into Tribal Habits.

David King avatar
Written by David King
Updated over a year ago

Prosper EX is an Australian employee engagement platform. It offers a range of fantastic tools to supercharge performance, retain top talent and streamline workflows. With Prosper EX you can better engage employees, gain employee feedback, manage personal development, conduct employee performance reviews and 1:1s, manage goal tracking and more.

You can learn more about Prosper EX here.

Prosper EX provides an integration to Tribal Habits directly via their own platform. Here's the process to set-up your Prosper EX to Tribal Habits integration. As this integration is maintained by Prosper EX, not Tribal Habits, please don't hesitate to contact Prosper EX Support with any queries.

Once connected, this integration will automatically create users in Tribal Habits from your users in Prosper EX, reducing admin effort and ensuring data consistency.

Separately, you can also activate a 'Login with Prosper EX' feature in your Tribal Habits portal to allow your users to access Tribal Habits with their Prosper EX login (avoiding the need for a separate password). See below for more information on this option.

NOTE: If your organisation utilises Tribal Habits, Prosper EX and foundU for a complete learning, engagement and HR solution, please contact the Tribal Habits team before enabling this integration. We can easily integrate all three platforms, but may utilise a slightly different process to the one outlined in this article.

Step 1 - Provide Prosper EX with your Tribal Habits URL

Prosper EX will need to link your Prosper EX account with your Tribal Habits portal. To do this, provide your Tribal Habits URL (*.tribalhabits.com) to your Prosper EX CSM (or to [email protected]).

Step 2 - Obtain your Prosper EX API key from Tribal Habits

You can view your Prosper EX API key in the Admin / Accounts / Integrations tab in your Tribal Habits portal. Click on the API Key link of the Prosper EX integration card to view your API Key.

If the API Key link is not present, please contact Tribal Habits support and we will update your portal with your key.

Step 3 - Add your API key to your Prosper EX account

Once you have provided Prosper EX with your organisation's Tribal Habits URL, a new menu item named "Tribal Habits" will appear in the left-hand side menu of Prosper EX which will be accessible to your allocated Prosper EX Admins.

Click on the Tribal Habits menu item, then enter your API Key (from Step 2) and click on the 'Initiate Integration' button.

Step 4 - Finalise your integration

After saving your API key, there are two options for the initial sync.

Use the 'Create Tribal Habits Users' button if you are a first time user. When you click this button, a Tribal Habits account will be created automatically for the Prosper EX member.

Alternatively, you can use the 'Map Tribal Habits Users' button. When you click this button, any user that exists in Tribal Habits and Prosper EX will be mapped.

NOTE: The Tribal Habits user email address MUST match the Prosper EX

member email address to successfully map a member.

Activating 'Login with Prosper EX' on your Tribal Habits portal

In addition to the above user sync, we can also activate an option to allow your Prosper EX users to log into Tribal Habits using their Prosper EX credentials. This allows your users to avoid a separate password for Tribal Habits and provides a seamless experience for users moving between the two platforms.

Please contact the support team at either Tribal Habits or Prosper EX about this option.

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