If you need to unenrol someone from a topic, article or pathway, there are several ways to go about it.
For individuals - unenrol them via their profile or the knowledge (the specific topic, article or pathway).
For groups - unenrol them via the knowledge (the specific topic, article or pathway) or using a CSV upload.
Unenrol an individual via their user profile
Follow these steps to unenrol and individual user from one or more topics, articles or pathways:
Locate the user in Admin → People and click on their name to access their profile.
Change to the Topic, Article or Pathway tab (depending on the type of knowledge you want to unenrol them from).
Select the relevant topics, articles or pathways from the list.
Click the 'Bulk Action...' dropdown button and select 'Unenrol'.
Click the button to confirm the unenrolment.
The user is no longer enrolled in the selected knowledge.
Unenrol an individual or group of users via the knowledge
Follow these steps to unenrol an individual or group of users from one topic, article or pathway at a time:
Navigate to Admin → Knowledge and select the applicable tab (Topic, Article or Pathway) depending on the type of knowledge you want to unenrol people from.
Open the topic, article or pathway by clicking it's name in the list and change to the Enrolments tab.
Select the users you want to unenrol from the topic, article or pathway.
Click the 'Bulk Action...' dropdown button and select 'Unenrol from knowledge'.
Click the button to confirm the unenrolments.
The users are no longer enrolled in the selected knowledge.
Unenrol a group of users via a CSV upload
When unenrolling more significant groups of users, you may prefer to perform a bulk CSV upload.
To allow this, each topic, article and pathway in Tribal Habits contains an enrolment code which can be used to manage enrolments (including unenrolments) via a CSV upload.
To access the codes for a specific topic, article or pathway, locate the knowledge (by navigating to Admin → Knowledge and selecting the applicable tab (Topic, Article or Pathway), then change to the Access tab. Under the heading 'Enrol explorers by CSV upload', you will see a code for 'UNENROL existing enrolments' (the code will look something like this: XX-000-00-UNENROL).
For more information, please see the following support articles: