Adding captions to Narrations
Captions are automatically enabled on all Narrations. Explorers can see a Closed Caption (CC) icon to reveal the captions. The captions are simply the written script for each slide in your Narration. As the Narration progresses, the captions will change to show the appropriate script.
For Narration slides with uploaded audio, the captions will still show whatever is written in the script for that slide. We cannot automatically make captions from uploaded audio, so you may wish to add relevant captions to the script for that slide, even when using uploaded audio.
If you are using uploaded audio and do not provide a script, the captions will simply state that no script is available for that slide.
Adding captions to Videos
As of May 2023, all videos uploaded to our integrated video hosting servers have auto-generated captions (free of charge). Auto-generated captions are typically 80% accurate.
Please note, you can still provide your own captions or request human generated captions, if preferred (further details of these options are provided below).
Note: For videos uploaded prior to May 2023, captions can still be made available via a Closed Caption (CC) button, however, you will need to contact our support team to request these.
Alternatively, you can contact our support team if you want to:
Provide your own captions. If you have captions for your video, you can provide them to us in standard SRT format. We will add them to your video.
Request human generated captions. We can have human generated captions created for any of your videos at a cost of $5 per minute. The captions are 99% accurate, but require about 4 business days to complete.