Overview
The Deactivated People report is brief report that contains a list of users in your portal who have been deactivated, along with the date, time, and reason.
There are two filters available:
Search box: search a specific user by name, user name, or email
Deactivation reason: select a deactivation reason: all, admin, schedule, failed logins, API, or inactivity
Follow our guide to learn how to save your favourite filters and download reports.
More about deactivation reasons
Deactivations fall under the following reasons:
Deactivated by admin: This means an admin user has manually deactivated the user from their profile.
Deactivated by schedule: This means the user was previously set to be deactivated at a future date (which has now passed)
Deactivated by failed logins: This happens where the user has attempted to log in too many times and has been locked out.
Deactivated by API: You will see this if you have integrated your portal with another platform.
Deactivated by inactivity: You will see this if your portal uses the inactivity setting, and the set time has now passed for a user.
Locating the Deactivated People report
Navigate to Admin → Analytics and click the Deactivated People report tile under the People report category.