Overview
The Deactivated People report is brief report that contains a list of users in your portal who have been deactivated, along with the date, time, and reason.
There are two filters available:
Search box: search a specific user by name, user name, or email.
Deactivation reason: select a deactivation reason: all, admin, schedule, failed logins, API, or inactivity.
Once you have selected a filter, click Apply Filters - the list of deactivated people will then update.
Follow our guide to learn how to save your favourite filters and download reports.
More about deactivation reasons
Deactivations fall under the following reasons:
Deactivated by admin: An admin has manually deactivated the user from their profile.
Deactivated by schedule: The user was previously set to be deactivated at a future date, which has now passed.
Deactivated by failed logins: The user unsuccessfully attempted to log in too many times and has been locked out.
Deactivated by API: Your portal is integrated with another platform that triggered the deactivation.
Deactivated by inactivity: Your portal uses the inactivity setting, and the set time has now passed for this user.
Locating the Deactivated People report
Navigate to Admin → Analytics and click the Deactivated People report tile under the People report category.