This list includes all currently available topics in the Tribal Habits content library.
We regularly add new topics and update existing ones to keep content current and relevant.
You can view the library roadmap here for latest updates and what's coming soon.
We’re also happy to take client requests, as long as they’re broadly applicable / not too industry-specific.
Topics marked with an asterisk are part of our Compliance offering. These topics are developed in line with local legislation and industry best practices and undergo regular legal reviews by firms such as McCullough Robertson, Dentons, and LegalVision.
Communication
An introduction to emotional intelligence
An introduction to negotiation skills
Best practice listening skills
Building strong working relationships
Building your influencing skills
Collaboration and teamwork
Communicating effectively in the workplace
Communicating with management and key stakeholders
Designing presentations that engage
Handling difficult situations and conversations
Presentation skills which build presence
Professional business writing skills
R U OK? workplace conversation guide
Verbal communication: Advanced skills
Verbal communication: Foundation skills
Working with difficult people
Writing effective business cases
Writing minutes effectively
🔹 Mini content
Emotional intelligence: Building self-awareness of emotions
Emotional intelligence: Self-management of responses
Emotional intelligence: Social awareness of others
Emotional intelligence: Relationship management with others
Equal Employment Opportunity (EEO)
Aboriginal and Torres Strait Islander Cultural Awareness (AU)
An introduction to diversity awareness (AU)
Anti-bullying and anti-harassment for employees (AU) *
Anti-bullying and anti-harassment for employees and workers (NZ) *
Anti-bullying and anti-harassment for managers (AU) *
Anti-bullying and anti-harassment for managers (NZ) *
Cultural and linguistic diversity awareness (AU)
Disability awareness and inclusion (AU)
Disability awareness and inclusion (NZ)
Workplace diversity in action (AU)
Equal employment opportunity for employees (AU) *
Equal employment opportunity for employees (NZ) *
Equal employment opportunity for managers (AU) *
Equal employment opportunity for managers (NZ) *
Gender equality in the workplace
LGBTIQA+ Awareness (AU)
LGBTIQA+ Awareness (NZ)
Neurodiversity awareness (AU)
Neurodiversity awareness (NZ)
Sexual harassment awareness for employees (AU) *
Sexual harassment awareness for managers (AU) *
Sexual harassment awareness (NZ) *
Understanding and avoiding unconscious bias for employees
Understanding and avoiding unconscious bias for managers
Finance and Regulation
Anti-money laundering (AU) *
Anti-money laundering (NZ) *
Competition/Consumer law: Conduct and Statements *
Competition/Consumer law: Other organisations *
Competition/Consumer law: Introduction *
Competition/Consumer law: Safety and Warranties *
Conflict of interests (AU) *
Conflict of interests (NZ)
Conflict of interests (Global)
Fraud and corruption awareness and prevention (AU) *
Fraud and corruption awareness and prevention (NZ) *
Introduction to Environment, Social & Governance (ESG)
Modern slavery awareness for employees (AU) *
Modern slavery awareness for managers (AU) *
Modern slavery awareness for managers and employees (Global)
Privacy in the workplace (AU) *
Privacy in the workplace (NZ) *
Privacy in the workplace and recruitment (AU) *
Privacy in the workplace and recruitment (NZ) *
Receiving and Managing Whistleblower Reports (AU) *
Whistleblowing awareness in the workplace (AU) *
Whistleblowing awareness in the workplace (NZ) *
Health and Safety
Alcohol and drugs in the workplace (AU) *
Alcohol and drugs in the workplace (NZ)
Alcohol and drugs in the workplace (Global)
An introduction to working remotely
Colds, flu and COVID-19 prevention for employees
Colds, flu and COVID-19 prevention for managers
Digital wellness and reducing screen fatigue
Driver safety (AU) *
Driver safety (NZ)
Driver safety (Global)
Duty of care for employees *
Duty of care for managers *
First aid basics refresher (Global)
General evacuation training (AU) *
General evacuation training (NZ)
General evacuation training (Global)
Hand and power tool safety refresher (Global)
Injury management for employees (AU) *
Injury management for employees (NZ) *
Injury management for managers (AU) *
Injury management for managers (NZ) *
Lithium Ion battery safety refresher (Global)
Managing slip and trip hazards (AU) *
Managing slip and trip hazards (NZ)
Managing slip and trip hazards (Global)
Manual handling safety (AU)*
Manual handling safety (NZ)
Manual handling safety (Global)
Mental health awareness for employees (AU)*
Mental health awareness for employees (Global)
Mental health awareness for employees (NZ)
Mental health awareness for managers (AU) *
Mental health awareness for managers (Global)
Mental health awareness for managers (NZ)
Office and workspace ergonomics *
Personal protective equipment (PPE) refresher (Global)
Risk management for managers (AU) *
Risk management for workers (AU) *
Safety for children and vulnerable people *
The right to disconnect (AU) *
Warden Training 1: Emergency preparation *
Warden Training 2: Emergency response *
WHS fundamentals for employees (AU Model Laws) *
WHS fundamentals for managers (AU Model Laws) *
Workplace health and safety fundamentals (NZ) *
Workplace health and safety fundamentals (Victoria) *
Workplace fatigue awareness and management (Global)
Workplace incident investigation*
Workplace noise awareness for employees (AU) *
Workplace noise awareness for employees (Global) *
Workplace noise awareness for employees (NZ) *
Workplace noise awareness for managers (AU) *
Workplace noise awareness for managers (Global) *
Workplace noise awareness for managers (NZ) *
🔹 Mini content
Hand hygiene
Handling bomb threats and suspicious items *
Hospitality
Customer service recovery for managers
Customer service recovery for workers
Food safety: Contamination, storage and allergies
Food safety: Handling and hygiene
Food and beverage sales essentials
Floor service skills in hospitality
Grooming and hygiene in hospitality
Introduction to bartending
Introduction to HACCP and Food Safety Programs
Kitchen safety overview
Responsible Service of Alcohol (RSA) Recap - ACT
Responsible Service of Alcohol (RSA) Recap - NSW
Responsible Service of Alcohol (RSA) Recap - QLD
Responsible Service of Alcohol (RSA) Recap - SA
Responsible Service of Alcohol (RSA) Recap - TAS
Responsible Service of Alcohol (RSA) Recap - VIC
Responsible Service of Alcohol (RSA) Recap - WA
Wellbeing in the hospitality industry
🔹Mini content
Approaching hospitality staff about grooming and hygiene
Avoiding common sales mistakes in hospitality
Communication for customer service recovery
Continuous improvement in service recovery
Cost reduction techniques for hospitality professionals
Food safety: Avoiding food contamination
Food safety: Cleaning and sanitising food
Food safety: Delivery, storage and display of food
Food safety: Food handling techniques
Food safety: Hygiene for food handlers
Food safety: Understanding food allergies
Mental health strategies in hospitality
Personal grooming standards in hospitality
Planning for service recovery
Sequence of Service (SOS) and best practices on the venue floor
The fundamentals of service and hospitality
Information Security
Information Security: Employee awareness *
Information Security: Phishing awareness *
Responsible AI usage (Global)*
Information Security: Social Media *
🔹 Mini content
IT Security Focus: Email Phishing
IT Security Focus: Employee Vigilance
IT Security Focus: IT Security Incidents
IT Security Focus: Malware Awareness
IT Security Focus: Password Security
IT Security Focus: Phishing Overview
IT Security Focus: Phone Phishing
IT Security Focus: Safe File Sharing
IT Security Focus: Safe Information
IT Security Focus: Social Media At Work
IT Security Focus: Social Media Overview
IT Security Focus: Working From Home
IT Security Focus: Working Remotely
IT Security Focus: Working With AI
Leadership
An introduction to crisis management
Ethics: Leaders and managers
Emotional intelligence in leadership
Five key skills for great leadership
Five key styles for great leadership
The fundamentals of great leadership
Women in leadership
Management
An introduction to management
Creating organisational resilience
Coaching and developing staff
Delegating as a manager or leader
Discussing performance with staff
Holding productive 1-on-1 meetings with your team
How to let an employee go
Managing staff training for success
Managing teams for better performance
Motivating your staff and teams
Recognising and rewarding staff performance
Setting expectations with staff and teams
Team culture: Assessing and management
Team culture: Overview
Transitioning from employee to manager
🔹 Mini content
Identifying and overcoming delegation challenges
Managing initial signs of underperformance
Tips for effective delegation
Using performance improvement plans
New Manager Focus: An introduction to 1-on-1 meetings
New Manager Focus: An introduction to time management
New Manager Focus: Communication skills for managers
New Manager Focus: Effective 1-on-1 meetings
New Manager Focus: Having delegation conversations
New Manager Focus: Overcoming challenges as a new manager
New Manager Focus: Overcoming delegation challenges
New Manager Focus: Reinforcing expectations and setting goals
New Manager Focus: Running team meetings
New Manager Focus: Setting clear expectations
New Manager Focus: Time management tips and strategies
New Manager Focus: Your role as a manager
Personal
Building personal resilience
Coming back from a big mistake
Coping with change in the workplace
Creating a professional LinkedIn profile
Empathy and the workplace
Ethics: Introduction to workplace ethics
Ethics: Employees and workers
Ethics: Common workplace issues
How to behave at an office party (for employees)
How to behave at an office party (for managers)
Introduction to effective decision-making skills
Managing and resolving conflict
Managing professional boundaries
Overcoming a lack of motivation
Overcoming impostor syndrome
Overcoming the fear of failure
Problem solving and creativity
Strategies to manage burnout in the workplace
Strategies to manage stress in the workplace
🔹 Mini content
Wellbeing Focus: An introduction to emotional intelligence
Wellbeing Focus: Building resilience to stress
Wellbeing Focus: How does stress occur in the workplace
Wellbeing Focus: Improving your mental focus
Wellbeing Focus: Managing high-pressure situations
Wellbeing Focus: Positioning failure as learning
Wellbeing Focus: Recovering from burnout
Wellbeing Focus: Strategies to help with feeling disinterested
Wellbeing Focus: Strategies to help with feeling exhausted
Wellbeing Focus: Strategies to help with feeling overwhelmed
Wellbeing Focus: Strategies to manage stress in the workplace
Wellbeing Focus: What is a fear of failure?
Wellbeing Focus: What is burnout?
Wellbeing Focus: What is stress?
Productivity
Project Management 1: Overview
Project Management 2: Core Skills
Project Management 3: Frameworks
Project Management 4: Scheduling
Project Management 5: Resourcing
Project Management 6: Communication
Project Management 7: Meetings
Project Management 8: Reporting
Project Management 9: Costs, Risks and Quality
Project Management 10: Scope
Project Management 11: Scope creep
Project Management 12: Change management
Project Management 13: Review
Staying productive: Conquering your inbox
Staying productive: Improving your focus
Staying productive: Managing your priorities
Staying productive: Overcoming common challenges
Staying productive: Running great meetings
Staying productive: Scheduling your time
Staying productive: Setting SMART goals
Staying productive: Time management fundamentals
🔹 Mini content
Productivity: Chronic lateness
Productivity: Distractions
Productivity: Getting started
Productivity: Meeting fatigue
Productivity: Procrastination
Productivity: Time-tracking
Productivity: Time-wasters
Remote working
IT security while working from home
Managing remote and virtual teams
Running successful virtual team meetings
Staying productive: Working at home
Sales
An introduction to sales and selling
An introduction to sales prospecting
Building trust in the sales process
Confident and effective business networking
Consultative selling and sales relationships
Creating sales momentum and closing more deals
Defining your ideal client
Developing a compelling value proposition
Gaining confidence with selling
Generating upselling and cross-selling opportunities
Marketing tactics to help client referrals
Obtaining client referrals and references
Qualifying sales leads and customer needs
Sales Management 1: Becoming a sales manager
Sales Management 2: Implementing a process
Sales Management 3: Tracking sales performance
Sales Management 4: Sales enablement
Sales proposals and engaging writing skills
Sales proposals and great executive summaries
Sales proposals and managing the process
Sales proposals and pitching for success
Strategies to boost repeat business
Successfully responding to client objections
Understanding and managing client expectations
Understanding the client buying cycle
Understanding the psychology of selling
🔹 Mini content
A beginner's guide to sales
Effective sales communication
Emotional intelligence and selling
Ethics in the sales process
Understanding a sales pipeline
Understanding the buyer's journey
Service
An introduction to customer service
Best practices in client service
Conducting effective client review meetings
Essential customer service skills
Handling upset callers
Handling customer complaints
Helping vulnerable callers
Improving your customer service skills
Managing customer service teams
Successfully helping upset customers
Successfully helping upset clients
Understanding customer complaints
🔹 Mini content
Apologising to a customer
Conversation control with customers
Four essential customer service skills
Improving the customer service experience
Managing empathy in customer service
Personable yet professional customer service
Responding to an upset customer
Saying "no" to customers
Troubleshooting customer service issues
Understanding different customer personalities
Understanding the basics of customer service
Talent management
An introduction to human resources
An introduction to talent management
Creating a personal training plan
Interviewing skills: Advanced techniques
Interviewing skills: Essential techniques
Interviewing skills: Remote hires
Managing staff underperformance *
Mentoring: An introduction to being a mentee
Mentoring: An introduction to being a mentor
Mentoring: Overcoming common mentoring challenges
Recognising misconduct, poor performance and absenteeism *
Running a training needs analysis
Writing effective position descriptions
🔹 Mini content
Managing disciplinary action
Tribal Habits
Admin Handbook 1: Setup
Admin Handbook 2: People
Admin Handbook 3: Knowledge
Admin Handbook 4: Reporting
Admin Handbook 5: Advanced
Creator Handbook 1: Preparation
Creator Handbook 2: Content
Creator Handbook 3: Finishing
Creator Handbook 4: Elements
Creator MasterClass
Guide for Assessors: An overview of assessing training
Guide for Managers: Managing learning for your team
Guide for Learners: How to use this platform
Template Library
Explaining – Complex Process
Explaining – Documents
Explaining – Simple Process
Explaining – Software
External online training (SCORM)
Human Resources – Employee Exit Interview
Human Resources – Personal Training Plan
Organisation – Values
Organisation – Welcome and Overview
Policy acceptance template (article)
Policy acceptance template (topic)
Policy content and acceptance template with assessment
Polls - Case study with Polls
Showcase - Insights
Showcase - Interact element
Showcase - Scenario element
Showcase - Social learning
Showcase: Journal feature
Situation-based learning template
Survey – Multiple parts with many questions
Survey – Single part with few questions
Team – Welcome and Overview
Video – Multiple recordings with assessment
Video – Single recording
Video – Single recording with assessment