There are two ways to start creating topics or articles in Tribal Habits.
- Admins can set-up a new topic or article in the Admin area. You can learn more about the Admin process for new topics and articles here.
- Staff (users with their Type set as 'Staff') can set-up new topics or articles of their own, if 'Staff can create topics' and 'Staff can create articles' are enabled by Admins for that organisation. You can learn more about the Staff process for new topics and articles here.
Note that creating topics requires a Creator subscription. All organisations can create articles regardless of their subscription.
How can Admins manage 'Staff can create topics' and 'Staff can create articles'?
By default, Tribal Habits portals allow staff to see a CREATE button on their dashboard and then create topics and articles. This allows motivated staff in your organisation to immediately start capturing their knowledge.
- Only Staff can see the CREATE button on their dashboard option. Client and Prospect users never see that option.
Admins can, however, disable either the 'Staff can create topics' and/or 'Staff can create articles' options in Admin / Accounts / Settings and the Settings panel. Once disabled, the only way to set-up a new topic or article will be via an Admin.